Mark Wiseman, Ruoff Mortgage
Sales Manager
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
We've always heard that financing a house is a huge headache. It was exactly the opposite with Mark. He explained everything step by step and was very easy to work with. The process was seamless, quick, and stress-free. Would definitely work...
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Reply from Mark Wiseman
July 27th, 2026 06:20 PM
Jillian, I'm glad to hear that your experience with the financing process was stress-free and smooth. It's great to know that my explanations and approach made things easier for you. Thank you for your kind words, and I'd be happy to work with...
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Mark and his team did incredible job.
Reply from Mark Wiseman
July 27th, 2026 01:27 PM
Jeffrey, I'm grateful for your kind words about the work my team and I did. It's wonderful to know you had a positive experience with us at Ruoff Mortgage. Thank you for your feedback!
How the whole team kept us up to date on everything and was quick with replying whether via email, text, or call.
Reply from Mark Wiseman
July 14th, 2026 08:20 PM
Karen, I'm pleased to know that you found the team's communication effective and timely. Keeping you informed throughout the process is important to us. Thank you for your kind review!
I felt the process was much easier than expected
Mark is very knowledgeable and clearly explains everything. He is responsive, friendly, and easy to work with.
Mark Wiseman, Ruoff Mortgage has received a review with 5 star rating from Fran S
Reply from Owner
June 15th, 2026 08:52 PM
Fran, thank you for the perfect rating! I appreciate your support and am happy to have been a part of your experience with Ruoff Mortgage.
Very clear instructions throughout the process. The only improvement I suggest is to send instructions on wire transfer 2-3 days ahead. I got the wire instructions 2 weeks before closing so I forgot I had them. I also didn't get the amount...
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The app just booted me to a webpage . so reallly the app was a gateway to the internet. would rather just have the information complied into the app or just go to the website.
Reply from Mark Wiseman, Ruoff Mortgage
May 26th, 2026 08:39 PM
Thanks Lindsey, I appreciate your feedback about the app. Please reach out to me directly if you have any other suggestions or concerns, thank you again and it was great working with you!
Mark Wiseman, Ruoff Mortgage has received a review with 5 star rating from Cory S
Reply from Owner
May 26th, 2026 08:33 PM
Cory, thank you for the perfect rating! I'm glad to have been able to assist you with your mortgage needs.
Mark and Ally were great to work with as our situation changed a bit. they were flexible and did a great job of getting us the best deal and explaining the process.
Reply from Mark Wiseman, Ruoff Mortgage
May 15th, 2026 05:48 PM
Thanks so much Cory! We really enjoyed working with you as well!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS: 375217
- KY: MC916061
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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