Top 5%
Mark Villano at Veterans Lending Group
Branch Manager/Loan Officer | NMLS #1306487
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lakewood, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Reviews from Web
Easy and clear communication. Very quick to answer questions and will explain things until you understand them. Pointed us in the right direction, even if it was not their job to do so.
Reply from Mark Villano
November 13th, 2024 03:13 PM
Hi Brittani, I'm so pleased to hear that you had a positive experience with our communication and that you felt we were able to help guide you effectively. I always aim to be as responsive and informative as possible. Thank you for taking the...
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Easy to work with and very helpful with every step, the fast responses and quick answers to all my questions made everything smooth and easy!
Reply from Mark Villano
November 13th, 2024 02:01 PM
Hi Cooper, Thank you for the outstanding rating and the positive feedback. I'm really glad to hear that you found our cooperation smooth and easy. I always strive to respond quickly and provide useful information to all inquiries. Your satisfaction...
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Norman was great! he really made a scary process for first time homebuyers much less scary. He was responsive, helpful , knowledgeable and vsupportive from day one! We could not have found a better team and we are so grateful!
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Reply from Mark Villano
November 13th, 2024 01:23 PM
Hi Kelly, thank you very much for the excellent rating and the wonderful review. I'm thrilled to know that you found the home buying process less daunting with our help. It's always our aim to be as responsive, helpful, and knowledgeable as...
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Staff were very responsive and the process went very quickly! They answered all my questions and were available beyond normal working hours.
Reply from Mark Villano
November 3rd, 2024 04:27 PM
Thank you so much for your kind words, Ashleigh. I'm thrilled that you found our team at 5536 responsive and that we were able to assist you even beyond our regular hours. We always strive for great customer service and I'm glad we hit the...
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Mark and Norman are awesome, kept me well informed of what's going on beginning to end. From the 3 pre-approvals I had, I chose Mark and Norman for their strong character and wealth of knowledge. Highly recommend!!!
Reply from Mark Villano
November 1st, 2024 10:57 PM
Hi Richard, I'm absolutely thrilled to hear that Norman and I were able to provide you with such a positive experience. Our goal is always to keep our clients well-informed and at ease throughout the entire process. Your kind words and high...
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Mark Villano at Veterans Lending Group has received a review with 5 star rating from Richard L
Reply from Owner
October 30th, 2025 12:00 AM
Richard thank you so much for the 5 ⭐️ review!! We appreciate you trusting us to handle your mortgage financing. 😊
Norman gave Gabe an opportunity to handle something financial without me doing it, and not be overwhelmed and stressed out. It was not only great service, it was healing and confidence boosting for him as a person! All Veterans especially deserve...
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Reply from Mark Villano at Veterans Lending Gr...
October 23rd, 2024 11:02 PM
Hi Megan, I'm incredibly touched by your kind words. It's our aim at VLG Lakewood to provide not only great service but also a supportive experience. I'm thrilled to know Gabe felt confident and stress-free. As you rightly mentioned, our veterans...
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Norman was very fast to respond, always friendly, and made the experience painless. We actually have two families in 2025 we are planning to bring to you guys. However, Megan is going to do the legwork of credit repair with both of them first...
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Reply from Mark Villano at Veterans Lending Gr...
October 23rd, 2024 11:07 PM
I'm thrilled to hear that you had such a positive experience with Norman, Gabe, and your review really put a smile on my face! We're always here to make the process as smooth and efficient as possible. It sounds like Megan is doing a fantastic...
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Second time closing with this lender and they gave an absolutely flawless experience beginning to end! Fast responses! Entire experience was painless! Each step was done online thru the portal or Email except the actual closing, and even then,...
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Reply from Owner
October 30th, 2025 12:00 AM
Yes Meg! We love you guys and appreciate you trusting us to assist with some refinance after the purchase!! Hoping your family is doing the absolute best.
Norman is amazing! So explanatory, responsive and kind. We had a wonderful experience!
Reply from Mark Villano
October 23rd, 2024 10:48 PM
I'm thrilled to hear that you had a wonderful experience, Tiffani! It's always my priority to provide explanatory, responsive, and kind service. Knowing I was able to live up to that for you truly made my day. Your feedback is greatly appreciated....
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lakewood, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1306487 | Branch NMLS #2534572
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage - Producing Branch Manager Mar 1st, 2017 - Current
Memberships
- Business Networking International - Bridges to Success Chapter - Gig Harbor, WA
- United States Army Warrant Officer Association of America Sponsor
- STEP (Support The Enlisted Project) Sponsor
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1306487
Awards
CCM Top 100 Origin...
Achievements
- Scotsman Guide Top Originator - Consecutive Years
- Top 1% Originator - Mortgage Executive Magazine - Consecutive Years
Hobbies
- Family Time
- Music
- Construction
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095