Mark Villano at Veterans Lending Group

Branch Manager/Loan Officer | NMLS #1306487

4.9

(112)

Mortgage

Mortgage Loan Officer

Contact Info

(253) 793-0016

Lakewood, WA

https://www.ccm.com/mark-villano

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4.9

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We liked that the process went smoothly and that for the most part good communication between us and our team

Reply from Mark Villano

May 22nd, 2026 11:49 PM

I'm happy to know that you found the process smooth, Kevin. Your feedback on the communication with our team is valued. Thank you for sharing your experience!

Still waiting for the payment on my discover card to reflect on my account but other than that good stuff!

Reply from Mark Villano

May 5th, 2026 09:46 PM

I appreciate your patience, Jonathan. I'm glad to hear you found the rest of the experience positive. If you have any further questions or concerns about the payment, please reach out to me directly.

You and your team have been wonderfully supportive from the beginning. From the small details and questions to the bigger challenges we faced, everyone overcommunicated and made the process of getting into our new home seemless and easy. Even...

Reply from Mark Villano

April 29th, 2026 06:47 PM

I'm grateful for your kind words, Philip. It's nice to know that you felt supported throughout the process and that our team's efforts made a positive impact. Hearing that even the team in Florida had a great experience is truly rewarding....

Excellent correspondence and knowledge of the process. Julie was helpful at every turn.

Reply from Mark Villano

April 25th, 2026 10:56 PM

I'm pleased to hear that you found the correspondence and process knowledge to be excellent, Charles. It's great to know that Julie was helpful throughout your experience. Thank you for your feedback!

some key communication errors, delays from under writing that should have not been delays, no 'filtering' process between under writers and client.

Reply from Mark Villano

April 11th, 2026 12:54 AM

Your feedback is valuable, Shane, and I'm sorry to hear about the communication issues and delays you encountered. I strive to make the lending process as smooth as possible, and your experience highlights areas for improvement. If you're open...

Great communication, constant follow-up

Reply from Mark Villano

March 25th, 2026 05:56 PM

I'm glad to hear that you appreciated the communication and follow-up, Alexander. Staying connected throughout the process and ensuring your needs are met is important to me. Thank you for your feedback!

Mark has been a great friend and tremendous support for financial growth. Thank you all that you do.

Reply from Mark Villano

March 20th, 2026 07:19 PM

I appreciate your kind words, Michael. It means a lot to know I've been able to support you in your financial growth. I'm grateful for the opportunity to work with you and assist with your goals. Thank you for sharing your experience.

Very knowledgeable and friendly staff . Quick process and very pleasant

Reply from Mark Villano

March 11th, 2026 08:17 PM

Thank you so much, Dana! You and Michael were a pleasure to work with, as usual! We so appreciate your repeat business and appreciate you trusting us to assist with accomplishing important life goals. We are always here for you now and in the...

Professional, timely and always on toof things resulting in a great experience

Reply from Mark Villano

March 11th, 2026 08:13 PM

Thank you very much, Michael! I know Julie was your point of contact primarily on this transaction and she had nothing but amazing things to say about you both along the way. We appreciate you trusting us with your home financing needs and...

The concessions that were allotted to us fell through the cracks. It was the weekend before we closed on the house we were told we had to spend the money that was allotted to us. The overall amount of steps that we had to go through to get...

Reply from Mark Villano

March 11th, 2026 08:11 PM

Jordan, thanks very much for your review and I have to say we earned this one. The allocation of seller concessions should have been addressed earlier in the transaction and I apologize for the stress that you and Lindsey experienced in the...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lakewood, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1306487 | Branch NMLS #2534572

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans