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Mark Hardin, Central Indiana | Ruoff Mortgage

Name: Ruoff Mortgage
Address: 9100 Keystone Xing Suite 750, Indianapolis, Indiana, 46240
Telephone: +1-317-450-0779
Rating: 4.94

Senior Loan Officer | NMLS# 477637 | Ruoff Mortgag...

Ruoff Mortgage - Keystone Crossing

4.94

(244)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 450-0779

Indianapolis, IN

https://www.ruoff.com/MarkHardin

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(244)

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5 Star

97%

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Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Jamie B

Reply from Owner

October 31st, 2024 05:51 PM

I'm genuinely thrilled to hear about your positive experience, Jamie. It's always a delight knowing that our hard work pays off in making our clients happy. Thank you so much for the excellent 5-star rating. If you ever need any further assistance,...

Communication

Reply from Mark Hardin, Ruoff Mortgage

October 31st, 2024 05:51 PM

Thanks for your feedback, Harold. It's clear from your rating that there are areas where we can improve. Communication is key in our business, so it's disappointing to hear that we didn't meet your expectations. I appreciate you pointing this...

Easy to work with and excellent communication.

Reply from Owner

October 31st, 2024 05:52 PM

Thanks for the kind review, Scott! I'm so glad you found the process easy and my communication satisfactory. It was a pleasure working with you. Remember, I'm here if you need anything in the future. - Mark Hardin, Ruoff Mortgage

Great communication

Reply from Mark Hardin, Ruoff Mortgage

October 28th, 2024 04:00 PM

Thanks for the stellar rating, Scott! It was a pleasure working with you. Your feedback about great communication is much appreciated, it's something we strive for at Ruoff Mortgage. Looking forward to assisting you again in the future. - Mark...

constant communication on what was going on with my loan and if anything was needed from me it was clear and easy to understand what they needed me to provide. We had started on one property and the inspection report came in very poorly and...

Reply from Mark Hardin, Ruoff Mortgage

October 25th, 2024 05:36 PM

Hey Jason, I'm truly grateful for your positive feedback and the perfect star-rating. At Ruoff Mortgage, we always strive to keep our clients well-informed and ensure the entire process runs smoothly - even if there are unexpected turns like...

Very smooth process and was always informed on updates. The app also made the steps clear and easy to follow!

Reply from Mark Hardin, Ruoff Mortgage

October 23rd, 2024 07:59 AM

It's great to hear your feedback, Hannah! I'm glad to know that you found our process smooth and our app easy to follow. At Ruoff Mortgage, we always strive to keep our clients updated and well-informed. Thank you for the 5-star rating! It...

Mark Hardin is a top notch loan officer and I would highly recommend him should you be in the market for a mortgage. I would refer him to family, friends, and colleagues.

Reply from Owner

October 19th, 2024 08:03 PM

I'm absolutely thrilled to hear such positive feedback, James! It's always my goal to provide top-notch service to everyone in need of a mortgage. Your recommendation means a lot to me and I'm grateful for your trust. Thank you for considering...

Mark has performed several loan transactions for us over the past decade. He has become a trusted home loan advisor our family and we will continue to use him in any future transactions we have as long as he is in the mortgage business. He...

Reply from Mark Hardin, Ruoff Mortgage

October 10th, 2024 03:34 PM

Hi James, I'm overjoyed to hear that you've had such a positive experience with me over the past decade. Your trust and loyalty mean a lot to me, and it's always my pleasure to assist you with your home loan needs. I look forward to continuing...

Mark was on top of it all. Any questions or concerns he was on it. Also 2nd time we have used him for a house and each experience has been great.

Reply from Owner

October 10th, 2024 03:35 PM

I'm thrilled to hear you had such a positive experience for the second time, Tiffany! It's always my goal to make sure your questions and concerns are addressed promptly. I'm glad I could make the process smoother for you. Looking forward to...

Mark was on top of everything updates questions answered. No issues at all. And Courtney was always fast to get back to me and let me know what they needed and always helpful.

Reply from Mark Hardin, Ruoff Mortgage

October 1st, 2024 05:49 PM

I'm thrilled to hear such positive feedback, Tiffany! It was truly a pleasure assisting you with your mortgage needs. I'm glad that Courtney and I were able to provide prompt and helpful service throughout the process. We always strive for...

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About

With over 25 years of experience in the mortgage industry, I help buyers across Central Indiana confidently navigate the home-buying process. I specialize in purchase loans, providing clear communication, fast and responsive support, and strategic guidance tailored to each buyer’s goals. My approach has earned me a reputation as a trusted, approachable partner to both homebuyers and local real estate agents. I am passionate about helping people make informed decisions and achieve their goal of homeownership, and I would welcome the opportunity to work together.

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Mortgage Loan Officer

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Jumbo Home Loan

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