Top 5%
Marcie Ellis Richard at CrossCountry Mortgage
Originating Branch Manager | NMLS #67534
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Her customer service is and has always been excellent. Her attention to detail is what every client needs, especially if you're a first time home. But our refinance process was fast and easy thanks to
Reply from Marcie Ellis Richard
December 15th, 2025 08:00 PM
I appreciate your feedback, Catrecia. It's great to hear that my attention to detail made a difference in your refinance process. Ensuring a smooth and efficient experience for all clients is important to me. Thank you for your kind words about...
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Marcie made everything so easy . She was professional and made me feel comfortBle as we went through the entire process
Reply from Marcie Ellis Richard
December 5th, 2025 12:04 PM
Lisa, thank you for the kind words! I truly appreciate you trusting me to help you through the process.
Marcie has been nothing short of exceptional to work with. From communication, answering any and all questions to full understanding, to local information and recommendations. Marcie from day one was friendly and professional. We had a fantastic...
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Reply from Marcie Ellis Richard
December 5th, 2025 05:33 PM
Samantha, it's rewarding to know that your experience was positive from start to finish. Providing clear communication and a friendly, professional service are priorities I hold dearly. I'm pleased to hear that the local information and recommendations...
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Marcie was awesome to work with on all levels. She made herself available to me personally and my buyers. Thank you
Macie was availible to explain and give feedback ..her communication and listening skills were awsome. She is able to explain the process and products available to me and my buyers.
Reply from Marcie Ellis Richard
December 2nd, 2025 04:50 PM
I'm glad to hear that the communication and assistance I provided made a positive impact, William. It's important to me to clearly explain the process and available products. Your feedback on my listening skills is much appreciated, and I'm...
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Marcie is exceptionally excellent in all my experiences with her!! She has put the bar very high for other mortgage professionals! Thank you Marcie!
Reply from Marcie Ellis Richard at CrossCountr...
November 18th, 2025 03:20 PM
Lynn, you are always a pleasure to work with!! Thank you so much for the kind words!
Marcie handled everything quickly and professionally.
Marcie handled everything quickly and professionally.
Reply from Marcie Ellis Richard
November 24th, 2025 06:48 PM
Thank you for sharing your thoughts, Edward. Handling everything quickly and professionally is important to me, and I'm glad to hear that it met your expectations. Your feedback is much appreciated!
She was always available to help
Reply from Marcie Ellis Richard
November 21st, 2025 01:39 PM
I'm grateful for your feedback, Jennifer. Being available to assist you whenever needed is something I strive for in my work. Thank you for taking the time to share your experience!
Marcie went above and beyond to work the numbers to get us the best product and rate possible. We wouldn't have gotten our dream house without her!
Reply from Marcie Ellis Richard
November 18th, 2025 03:10 PM
I truly appreciate your kind words, Summer. It's wonderful to hear that my efforts helped you secure your dream house. Working out the best product and rate for you was a priority, and I'm glad it made a difference. Thank you for sharing your...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chesapeake, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #67534 | Branch NMLS #2613306
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 67534
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095