Marcelina Medrano at CrossCountry Mortgage
Senior Loan Officer | NMLS #1058863
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Brentwood, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Marcelina is so thorough and transparent. She explains everything along the way and wants you to understand all the steps of the loan process. She and Pa Pa are quite the team and give excellent service above and beyond. I unfortunately didn’t...
read more
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
Jeannie, thank you so much for your kind words. I truly appreciate you taking the time to share your experience. Making the loan process understandable and smooth for our clients is always my top priority. It's wonderful to hear that my efforts...
read more
I cannot say enough great things about working with marcelina ! From start to finish, the process was seamless and stress-free her expertise, dedication, and exceptional communication. She took the time to understand our needs and provided...
read more
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
Wow, Cristian, this review truly made my day! Reading words like "seamless," "stress-free," and "exceptional communication" regarding my work is incredibly fulfilling. I genuinely enjoy helping clients like you navigate the sometimes complex...
read more
Marcelina, and her team did an amazing job communicating us and edicating us about the loan process. Marcelina worked alongside with us sending us documents and answering all our questions in a timely manner. I would definitely recomnend Marcelina...
read more
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
Wow, Brenda! Thank you so much for this amazing review. It truly means the world to me and my team. We always strive to make the loan process as smooth and understandable as possible, and it's incredibly rewarding to hear that we achieved that...
read more
The kind and friendly way Marcelina treated us, the energy and encouragement she gave me when I thought about giving up, I am deeply grateful for all the help and support she gave me! God bless you always.
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
Junieth, your words are so incredibly kind. It truly warmed my heart to read your review. Helping you achieve your goals and seeing your perseverance through the process was incredibly rewarding for me too. I remember when you felt discouraged,...
read more
Communicated Great
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
Thank you, Nenita. I'm pleased to hear that you had a positive experience regarding communication at The Money Store. Your satisfaction is our top priority, and we will continue to strive to maintain effective communication. Thanks for choosing...
read more
I had been met 3 Agents and 3 lenders already never gone smooth until I meet papa as my Agent and Marcelina Medrano as a lender they are working together so fast smooth and convenient they are very helpful and easy to understand specially for...
read more
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
It's a joy to hear such positive feedback, Bill! I'm thrilled to know that our team, especially myself and Papa, were able to provide a smooth and convenient experience for your first home purchase. We always aim to make the process as easy...
read more
Marcelina made the process clear and easy. Great communication and transparency.
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
I truly appreciate your kind words, Alfredo. It's delightful to hear that you found the process clear and easy, as I strive to ensure my communication is transparent. Your feedback means a lot to me and The Money Store. Thank you for the 5-star...
read more
Marcelina had constant communication with us and explained everything clearly. As first time home buyers, I was not too sure where to start. Marcelina was able to help my partner and I find the perfect FHA Loan that fit into our budget. She...
read more
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
I'm truly grateful for your kind words, Maira. It was a joy assisting you and your partner in navigating the home buying process, and I'm thrilled to hear that you felt comfortable and supported throughout. I take great pride in being transparent...
read more
Marcelina made the whole process stress free and easy as it could be. She kept us updated and communicated every detail that was happening along the way.
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
I'm truly delighted to hear that you found the process stress-free and easy, Jewel. It was a pleasure to keep you updated and ensure everything was communicated clearly. Your satisfaction is my top priority and I'm thrilled to have achieved...
read more
We are beyond grateful for all of the guidance and hard work Marcelina and her team put forth to ensure we had a smooth home buying experience. Marcelina was available to us day and night, even while on vacation. We had a great first time home...
read more
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
Hello Tiffany, I am thrilled to hear that you had such a positive experience with us at The Money Store. It was an absolute pleasure assisting you through your home buying process. Your kind words reaffirm the hard work we put in every day...
read more
41–50 of 58
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Brentwood, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1058863 | Branch NMLS #2831895
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Cash-Out Refinances
Home Equity Loan
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1058863
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095