Marcelina Medrano at CrossCountry Mortgage
Senior Loan Officer | NMLS #1058863
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Brentwood, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Marcelina and team were amazing to work with. Smooth, responsive, and very helpful. She kept me informed every step of the way. I'll definitely work with Marcelina again!
Reply from Marcelina Medrano at CrossCountry M...
April 13th, 2026 07:59 PM
Thank you so much, Miguel! It truly means a lot. I’m glad we could make the process smooth and keep everything clear along the way. My team and I are always here for you—looking forward to working together again!
Excellent customer service!
Reply from Marcelina Medrano at CrossCountry M...
April 10th, 2026 06:16 AM
Thank you for trusting me with the biggest purchase of your life. Welcome home :)
Marcelina was an amazing resource for us first time home buyers. She was extremely patient, kind and made sure to walk through endless scenarios with us to make sure we were comfortable with our offer. Marcelina was always just one call or...
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Marcelina made this entire process so great because I can tell she is passionate about her clients and goes above and beyond for them. She kept constant communication with each step and answered all the questions and concerns I had throughly....
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Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
Maria, I'm truly grateful for your generous feedback. It's wonderful to know that my dedication and communication significantly contributed to your experience. Addressing your questions thoroughly is something I strive for, and it's fulfilling...
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Marcelina was great at communicating our questions. We enjoyed working with her.
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
I appreciate your feedback, Maria. I'm glad to know that my communication met your expectations and that you enjoyed our time working together. If you have any further questions or need assistance, please feel free to reach out at any time.
Great communicatio, let me know where we were in the process and very encouraging
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
I'm grateful for your feedback, Kevin. Knowing that the communication and updates throughout the process were helpful to you is important to me. It's my aim to ensure clarity and encouragement along the way. Should you have any more questions...
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If I had a question I could pretty much ask anytime and I could expect to get an answer back usually within 24 hours. She was very patient with me as a first time buyer even though I felt at times I was being a pest. I felt like she was going...
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Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
Jason, I'm really grateful for your kind feedback. It's great to hear that you felt comfortable reaching out with your questions and that I could provide timely responses. I’m glad I could make your first home-buying experience positive. Your...
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The time that I was able to speak to Marcelina, I already had that confident feeling that she'll be able to meet my expectation as she started as very kind, accommodating and very helpful.She was so really easy to work with and made the buying...
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Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
I'm grateful for your thoughtful review. It's rewarding to know that you felt confident and at ease throughout the process. I strive to ensure clarity and provide all necessary details upfront, so I'm glad I could assist you effectively. If...
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Marcelina was amazing she guided us through the very step of the way and we felt she did everything she could to get us into a home . There was a bump but for her that was just a minor set back because we were able to get through it and continue...
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Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
Elsie, I'm very glad to hear that you felt supported during your home buying process. Guiding you through each step and helping overcome any obstacles is part of what I strive to do. If you ever need assistance in the future, don't hesitate...
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Marcelina was very responsive and professional as well as knowledgeable and experienced. She made the loan process very smooth, simple, and quick. I'm really greatful that I was referred to Marcelina and The Money Store, highly recommend.
Reply from Marcelina Medrano at CrossCountry M...
August 13th, 2026 01:47 PM
I'm grateful for your positive review, Luis. I'm pleased to hear that you found the loan process smooth and straightforward. Providing a responsive and professional experience is my priority, and I'm glad it met your expectations. Your recommendation...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Brentwood, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1058863 | Branch NMLS #2831895
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Cash-Out Refinances
Home Equity Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1058863
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095