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Malcolm Miller - Mortgage Loan Officer | NMLS #1778886 in Lacey, WA

Malcolm Miller

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Mortgage Loan Officer | NMLS #1778886

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As your Kind Ambassador, I’m here to make the mortgage process simple, supportive, and tailored to you. Whether you’re buying, refinancing, building, or planning for what’s next, I’ll help you explore your options and move forward with conf... Show More
Overall Ratings
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5 Star
97%
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Reviews from Web
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    Steven C
    Yelm, WA
    Posted on April 2nd, 2025 12:34 PM
    Very easy to work with. gave great advice and constantly kept me in the loop
    Reply from Malcolm Miller
    October 23rd, 2026 02:43 PM
    I'm thrilled to hear that you found the process easy and the advice helpful. Keeping you informed throughout was a priority, and I appreciate your feedback. Thank you for choosing CrossCountry Mortgage, LLC.
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    Tayla C
    Yelm, WA
    Posted on March 30th, 2025 12:58 PM
    We had an amazing experience working with Cross Country Mortgage to secure our mortgage. The team was incredibly knowledgeable, patient, and supportive throughout the entire process. They made what could have been a stressful experience feel...
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    Reply from Malcolm Miller
    October 23rd, 2026 02:43 PM
    I'm thrilled to hear that you had an amazing experience with CrossCountry Mortgage. It was a pleasure assisting you throughout the mortgage process. I'm glad our team could provide the support and guidance needed to make your home purchase...
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    Grace S
    Lacey, WA
    Posted on March 3rd, 2025 04:54 PM
    Malcolm made the whole process fast and relatively painless. He was available to answer questions when we had them, and made us feel very confident throughout the process.
    Reply from Malcolm Miller
    October 23rd, 2026 02:43 PM
    Grace, thank you so much for your kind words. I'm thrilled to hear that you felt confident and that the process was smooth for you. It was a pleasure working with you, and I'm always here if you have any more questions in the future. Your satisfaction...
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    Tayla C
    Yelm, WA
    Posted on February 27th, 2025 02:47 PM
    Malcolm Miller has received a review with 5 star rating from Tayla C
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    Maxine P
    Olympia, WA
    Posted on December 12th, 2024 05:10 PM
    Malcom was extremely personable and well organized; he was always available to me for questions throughout the entire home buying process.I also would like to recognize Missy Mitchell she was fabulous! Her service on the back end was excellent!...
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    Reply from Malcolm Miller
    October 23rd, 2026 02:43 PM
    I'm thrilled to hear such positive feedback, Maxine. It was a pleasure to assist you and your family throughout the home buying process. We aim to provide top-notch, personable service at all times, and I'm happy to hear that you felt supported...
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    Jordan T
    Olympia, WA
    Posted on November 30th, 2024 09:07 PM
    Personable, knowledgeable, shared details, did not gatekeep data, honest.
    Reply from Malcolm Miller
    October 23rd, 2026 02:43 PM
    I'm thrilled to hear you had such a positive experience, Jordan! It was a pleasure assisting you with your VA loan. My aim is to always ensure transparency and provide the necessary information to my clients. I'm very grateful for your 5-star...
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    Carrie W
    Rochester, WA
    Posted on November 27th, 2024 01:24 AM
    Love the online app and the team!
    Reply from Malcolm Miller
    October 23rd, 2026 02:43 PM
    I'm thrilled to hear that you had a positive experience with the online app and our team, Carrie! Your feedback is greatly appreciated and we aim to continue improving our services at CrossCountry Mortgage, LLC. Remember, I'm here to assist...
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    Frieda B
    Olympia, WA
    Posted on November 10th, 2024 01:51 AM
    Great service!!
    Reply from Malcolm Miller
    October 23rd, 2026 02:43 PM
    I'm thrilled to hear that you had a great experience, Frieda! It was my pleasure to assist you, and I'm overjoyed that you found my service satisfactory. Always here to make your mortgage process easy and seamless at CrossCountry Mortgage,...
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    Tyrese S
    Olympia, WA
    Posted on November 8th, 2024 04:38 PM
    Super helpful throughout the whole process. Gave amazing advice and got us started on the right foot.
    Reply from Malcolm Miller
    October 23rd, 2026 02:43 PM
    I'm really glad to hear that you found my advice helpful, Tyrese! Ensuring you got off on the right foot was my top priority. Your positive feedback means a lot to me and the entire team here at CrossCountry Mortgage, LLC. Keep in mind that...
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    Erika A
    Tacoma, WA
    Posted on September 28th, 2024 02:45 PM
    Everyone worked diligently together and I am quite grateful for that.
    Reply from Malcolm Miller
    October 23rd, 2026 02:43 PM
    I'm truly glad to hear that you had a positive experience with us at CrossCountry Mortgage, LLC, Erika! Your kind words mean a lot. Your satisfaction is our highest priority, and it's delightful to know that our team's dedication met your expectations....
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    About
    As your Kind Ambassador, I’m here to make the mortgage process simple, supportive, and tailored to you. Whether you’re buying, refinancing, building, or planning for what’s next, I’ll help you explore your options and move forward with confidence—every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Mortgage Lender
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS #1778886
    Disclaimer
    ©2026 | Kind Lending, LLC | NMLS #3925 | For all Kind Lending licensing: http://nmlsconsumeraccess.org/ | 1920 Main Street, Suite 1200, Irvine, CA 92614 | (888) 250-5463 | Licensed by the Department of Financial Protection and Innovation under the CA Residential Mortgage Lending Act; Hawaii Mortgage Loan Originator Company License HI-3925; Licensed by the NJ Department of Banking and Insurance. AZ Banker License 0943427. MA Mortgage Banker License #MC3925. All Rights Reserved.