Top 5%
Malcolm Gianella at CrossCountry Mortgage
Outside Loan Originator | NMLS #1929631
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Excelente trabajo,hacen q los sueños sean una realida,recomendado 100%
Reply from Malcolm Gianella
December 7th, 2024 12:12 AM
I'm thrilled to hear you had such a positive experience, Raymond! Ensuring dreams become a reality is a key part of our mission at CrossCountry Mortgage, LLC. Thank you so much for your excellent rating and 100% recommendation. I'm here for...
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Always helped and guided thru the process.
Reply from Owner
March 25th, 2025 03:13 PM
I'm glad to hear that you felt supported and guided throughout the process. It was a pleasure assisting you at CrossCountry Mortgage. Thank you for your positive feedback.
Always helped guided thru the process.
Reply from Malcolm Gianella
November 9th, 2024 12:16 PM
I'm delighted to hear that you found our process straightforward and helpful, Daysi. It's my priority to ensure that all my clients are well-guided throughout our transactions at CrossCountry Mortgage, LLC. Your positive feedback validates...
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Because Malcolm was great he kept us informed he was very patient and helpful. He was always available and answered any questions we had and explained everything to us.
Reply from Malcolm Gianella
September 1st, 2024 11:08 PM
I'm glad to hear that you had a positive experience, Paul. It was my pleasure to assist you throughout the process. Keeping you informed and helping you understand everything is part of my commitment to excellent customer service. I'm always...
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Malcolm’s knowledge and expertise helped me make the best decision in the loan process. He clearly care about his customers and them to get the best rates/deal. Were very pleased.
Reply from Owner
March 25th, 2025 03:14 PM
I'm thrilled to hear that my knowledge and expertise were instrumental in your loan process. It's important to me that my clients receive the best rates and deals, and your satisfaction is my top priority. Thank you for your kind words, and...
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Malcolm was very patient as I kept changing my mind on what kind of loan I wanted to obtain. In the end his knowledge and expertise lead me to the perfect loan. I was very pleased with ease of the process as well.
Reply from Malcolm Gianella
August 18th, 2024 01:34 PM
I'm glad to hear that you found the perfect loan, Mark. Your satisfaction is my top priority, so I'm happy that my expertise proved beneficial in your decision-making process. It was a pleasure assisting you in this journey with CrossCountry...
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Because everything was amazing
Reply from Malcolm Gianella at CrossCountry Mo...
August 11th, 2024 09:26 PM
I'm thrilled to hear that you had an amazing experience, Noel! Ensuring a smooth and satisfactory process for our clients is always our top priority at CrossCountry Mortgage, LLC. It was a pleasure assisting you. Don't hesitate to reach out...
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Great overall. Went above and beyond. Very happy and will recommend to family and friends.
Reply from Malcolm Gianella
July 26th, 2024 12:48 PM
I'm absolutely thrilled to hear that you had such a positive experience, Linda. It's always my goal to go above and beyond for my clients at CrossCountry Mortgage, LLC. Thank you for the stellar rating and for recommending my services to your...
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Malcolm is an excellent professional with an indescribable human quality, with extensive knowledge and experience, he takes the time to explain everything necessary regarding the loan and the conditions, he is always very accessible despite...
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Reply from Malcolm Gianella
July 18th, 2024 10:17 PM
Thank you so much, Ariyuri for your thoughtful review. I'm delighted to hear that you felt well-informed and supported throughout the process. It's always my goal to ensure my customers feel confident and at ease when making such significant...
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Great Loan Officer
Reply from Owner
March 25th, 2025 03:15 PM
Thank you, Orlando, for your kind words. I'm pleased to know you had a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1929631 | Branch NMLS #1770104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Memberships
- NAHREP
- NABOR
- Italian Club
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1929631
Hobbies
- soccer
- swim
- swiming
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095