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Malcolm Gianella at CrossCountry Mortgage
Outside Loan Originator | NMLS #1929631

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Malcom was on top of his game 110% of the time very very prompt and even more professional then I expected . very highly recommend Malcom,best there is hands down. You're the man Malcom
Reply from Malcolm Gianella
July 27th, 2026 01:34 PM
David, I appreciate your high praise and recommendation. It's good to know that my professionalism and promptness met your expectations. Thank you for your kind words!
I truly enjoy working with Malcolm. His work is exceptional, he is highly knowledgeable and clearly knows what he’s doing. Without a doubt, all of my clients will be referred to him.
Reply from Malcolm Gianella
July 14th, 2026 01:28 PM
Maria, I'm grateful for your kind words and the trust you place in me. It's great to know you're happy with my work, and I look forward to assisting your clients in the future. Thank you for your support!
Malcolm Gianella at CrossCountry Mortgage has received a review with 5 star rating from Michelle T
Reply from Owner
July 9th, 2026 12:49 PM
Thank you, Michelle, for the perfect rating. I'm glad you had a positive experience with CrossCountry Mortgage. If you have any questions or need further assistance, please feel free to reach out.
Clients were very happy at closing day. Alot of work was put into getting them approved and it all worked out at the end. Thank you.
Reply from Malcolm Gianella
July 9th, 2026 03:14 PM
Michelle, I'm glad to hear that the clients were happy on closing day and that the hard work paid off. Thank you for sharing this positive outcome. If there's anything else I can assist with, please let me know.
Malcolm made the entire mortgage process smooth and stress-free. He was always available to answer my questions, kept me informed every step of the way, and worked hard to make sure everything stayed on track. His professionalism, patience,...
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Malcolm made the entire mortgage process smooth and stress-free. He was always available to answer my questions, kept me informed every step of the way, and worked hard to make sure everything stayed on track. His professionalism, patience,...
read more
Reply from Malcolm Gianella
July 6th, 2026 08:33 PM
Yisell, I appreciate your kind words and am so glad to hear that you felt confident and informed throughout the mortgage process. It's wonderful to know that I could help make your dream of homeownership come true. Thank you for recommending...
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Looking for a home? CrossCountry is the way to go. Friendly, attentive, and professional staff that actually cares about making your dreams come true. A special shout out to Malcolm Gianella for being such a wonderful person to work with. His...
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Everyone involved in the process of my purchase for a.home, was attentive to my every detail, active in every move, and made my dream a reality.
Reply from Malcolm Gianella
July 6th, 2026 02:57 PM
Matilda, I'm pleased that everyone involved was attentive to your needs and helped make your dream a reality. Thank you for sharing your positive experience. If you have any further questions or need assistance, feel free to reach out.
(Translated by Google) I sincerely appreciate all your support, dedication, and help throughout this process. Thank you for being with us every step of the way and for making everything so much easier and more peaceful despite the challenges....
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(Translated by Google) I sincerely appreciate all your support, dedication, and help throughout this process. Thank you for being with us every step of the way and for making everything so much easier and more peaceful. You were always available...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1929631 | Branch NMLS #1770104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Memberships
- NAHREP
- NABOR
- Italian Club
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1929631
Hobbies
- soccer
- swim
- swiming
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095