Top 5%
Malcolm Gianella at CrossCountry Mortgage
Outside Loan Originator | NMLS #1929631
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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He always finds the solution for every situation
Me and Malcolm like shaq and Kobe
Reply from Malcolm Gianella
August 12th, 2026 01:29 PM
Teven, I'm happy to hear that you felt we made a great team throughout the process. Thank you for the wonderful comparison!
Malcolm Gianella at CrossCountry Mortgage has received a review with 5 star rating from Kervens
Reply from Owner
August 10th, 2026 04:05 PM
Thank you for the perfect rating, Kervens. I'm happy to know you had a positive experience with my services at CrossCountry Mortgage.
There was a small hiccup along the way but Malcom's was quick to resolve it
Reply from Malcolm Gianella
August 10th, 2026 04:19 PM
Kervens, I'm glad to hear that I could resolve the issue quickly for you. Thank you for your patience and understanding during the process.
Malcolm will hold your hand through the process, answer all of your questions, and take the time to learn more about you and your needs. He is definitely my go to. 3 houses later and we would not pick anyone else !
Reply from Owner
August 10th, 2026 08:01 PM
Daniela, I truly appreciate your kind words and continued trust in me over the years. It’s wonderful to know that you feel supported throughout the process. I look forward to assisting you with any future needs.
Malcolm is one of the best mortgage lenders k have worked with. He takes the time to know you and the reason why you look to purchase a home. He makes sure he educates you through the process and answers all questions.
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Reply from Malcolm Gianella
August 10th, 2026 02:38 PM
Ariel, I'm pleased to hear that you found our time working together valuable and informative. It's important to me to ensure my clients feel educated and well-informed throughout the home purchasing process. Thank you for your kind words and...
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Malcom was on top of his game 110% of the time very very prompt and even more professional then I expected . very highly recommend Malcom,best there is hands down. You're the man Malcom
Reply from Malcolm Gianella
July 27th, 2026 01:34 PM
David, I appreciate your high praise and recommendation. It's good to know that my professionalism and promptness met your expectations. Thank you for your kind words!
I truly enjoy working with Malcolm. His work is exceptional, he is highly knowledgeable and clearly knows what he’s doing. Without a doubt, all of my clients will be referred to him.
Reply from Malcolm Gianella
July 14th, 2026 01:28 PM
Maria, I'm grateful for your kind words and the trust you place in me. It's great to know you're happy with my work, and I look forward to assisting your clients in the future. Thank you for your support!
Malcolm Gianella at CrossCountry Mortgage has received a review with 5 star rating from Michelle T
Reply from Owner
July 9th, 2026 12:49 PM
Thank you, Michelle, for the perfect rating. I'm glad you had a positive experience with CrossCountry Mortgage. If you have any questions or need further assistance, please feel free to reach out.
Clients were very happy at closing day. Alot of work was put into getting them approved and it all worked out at the end. Thank you.
Reply from Malcolm Gianella
July 9th, 2026 03:14 PM
Michelle, I'm glad to hear that the clients were happy on closing day and that the hard work paid off. Thank you for sharing this positive outcome. If there's anything else I can assist with, please let me know.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1929631 | Branch NMLS #1770104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Memberships
- NAHREP
- NABOR
- Italian Club
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1929631
Hobbies
- soccer
- swim
- swiming
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095