

Top 5%
Malcolm Gianella at CrossCountry Mortgage
Outside Loan Originator | NMLS #1929631

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Malcolm and the realtor worked great together and they made everything work until the day of closing. They always had an immediate answer to all My questions and were very professional.
Reply from Malcolm Gianella
March 9th, 2026 04:24 PM
I'm pleased to know that you had a positive experience throughout the process, Irshard. Working closely with your realtor, we aimed to ensure everything went smoothly until closing day. I'm glad that my responsiveness and professionalism were...
read more
I want to thank Maikol for his excellent work as a lender during my client’s home purchase. His professionalism, commitment, and communication made the entire process smooth and successful. 100% recommended!
Malcolm Gianella at CrossCountry Mortgage has received a review with 5 star rating from Dayli V M
It was WONDERFUL to work with Malcolm thanks to his fast work we were able to get the accomplish tha my client got their property. I'm sure we will work in future transactions.
Reply from Malcolm Gianella
February 9th, 2026 04:45 PM
I really appreciate the feedback and am looking forward to working with you again.
Malcolm and the team were verg easy to reach and communicative. I appreciated being kept updated.
Reply from Malcolm Gianella
January 2nd, 2026 05:15 PM
It's great to hear that you found communication smooth and felt well updated, Ronalda. I aim to ensure the experience is seamless and transparent. If there's anything more I can do for you, feel free to let me know.
Malcom is absolutely amazing! Can get the job done! Rain sleet or snow!
Malcolm is an absolute wiz, determined and consistent!
Reply from Malcolm Gianella
December 29th, 2025 09:09 PM
I'm grateful for your feedback, Miguel. It's rewarding to know that my efforts in determination and consistency left a positive impression. If you need further assistance, please feel free to reach out.
gave cpr to a deal another lender said was dead. Couldn't be more grateful
Reply from Malcolm Gianella
December 25th, 2025 07:04 PM
I really appreciate the feedback and am looking forward to working with you again.
Malcolm was very profesional answered all our questions.And was very prompt at answering all our questions i would recommend malcolm to all my friends and family
Reply from Malcolm Gianella
December 12th, 2025 08:54 PM
Thank you for taking the time to share your thoughts, Edel. I'm glad to hear that my assistance met your expectations and that you found my responses prompt and professional. I appreciate your recommendation and am here to help if you or your...
read more
Malcolm Gianella at CrossCountry Mortgage has received a review with 5 star rating from Sury D ( S F
31–40 of 90
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1929631 | Branch NMLS #1770104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- NAHREP
- NABOR
- Italian Club
View All
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1929631
Hobbies
- soccer
- swim
- swiming
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095