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Majuwa Kowai-Bell at CrossCountry Mortgage
Executive Mortgage Advisor/Regional Vice President...
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Rochester, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Reviews from Web
Geeat Experience with cross country mortgage and great communication
Reply from Majuwa Kowai-Bell at CrossCountry M...
August 20th, 2025 01:43 PM
Thank you so much for sharing your feedback, it means a lot to us!
We had some general concerns about communication availability.
Reply from Majuwa Kowai-Bell at CrossCountry M...
August 20th, 2025 01:42 PM
I appreciate you sharing your thoughts on the communication aspect. It's crucial for me to ensure that you're able to reach out and get the support you need promptly. If there were times when availability fell short, I apologize and am committed...
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When it came time to submit the application, information was not transparent or explained to us. It seems that information is purposely kept from customers, and honestly, it surprises me that there aren't more laws requiring greater transparency....
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Reply from Majuwa Kowai-Bell
July 20th, 2025 09:00 PM
I'm truly sorry to hear about your experience, Frederick. It’s disheartening to learn that the process didn’t meet your expectations and that you felt a lack of transparency. Providing clear and complete information is important to me, and...
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Qt the end of the day, CCM made it possible to get out house and for that I an grateful. We got our offer in on time with short notice and the cash guarantee was crucial in getting our offer accepted. I was thrilled at that point! But after...
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Reply from Majuwa Kowai-Bell at CrossCountry M...
August 20th, 2025 01:41 PM
Thank you for sharing your experience and for trusting CCM to help you secure your new home. We’re truly glad that our cash guarantee and quick offer process played an important role in getting your offer accepted.That said, we’re sorry to...
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Majuwa and his team are very responsive and helpful . They made the re-fi process seamless and easy
Reply from Majuwa Kowai-Bell
July 15th, 2025 04:45 PM
I’m pleased to hear that you found the refinancing process seamless and easy. It's important to me that you felt supported and well-informed throughout. Thank you for sharing your positive experience with my team and me.
This was our first time buying a house and the experience was so easy and simple. Majuwa was able to walk us through everything and took the time to listen to our needs and what we could manage. The online portal is also a huge plus, we were...
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Reply from Owner
August 20th, 2025 01:43 PM
I'm really glad to hear that your first home buying experience was easy and straightforward. It’s important to me to make the process as smooth as possible, and I appreciate your kind words about the guidance I provided. I'm also pleased that...
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They were able to answer all of our questions and the online portal was super helpful when uploading our documents.
Reply from Majuwa Kowai-Bell
July 12th, 2025 08:43 PM
I'm happy to know that you found the online portal useful and that all your questions were answered. Making the process smooth and user-friendly is important to me, and I'm glad it worked well for you. Thank you for sharing your experience!
Quick, efficient , and courteous.
The only downside, is that I needed a quicker estimate of total closing costs.
Reply from Majuwa Kowai-Bell at CrossCountry M...
August 20th, 2025 01:44 PM
I'm glad to hear you found the process quick, efficient, and courteous. I understand how important it is to have timely information on closing costs, and I apologize for any delay you experienced. Your feedback is valuable to me, and I'll work...
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CrossCountry Mortgage recently helped us purchase a property quickly in a very sought after market . Without there expertise and customer service we never would have acquired this property . Everyone was pleasant professional and prompt with...
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Reply from Majuwa Kowai-Bell
April 30th, 2025 03:48 PM
I'm delighted to hear that you had a positive experience with CrossCountry Mortgage and that we could assist you in purchasing your property in such a competitive market. It was a pleasure working with you, and I appreciate your kind words...
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Majuwa and team were responsive and helpful. They answered all my questions and usually responded very quickly.
Reply from Majuwa Kowai-Bell at CrossCountry M...
May 29th, 2025 04:48 PM
I'm glad to hear that you found our team responsive and helpful. It was a pleasure to assist you, and I'm pleased we could address all your questions promptly. Thank you for your feedback.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Rochester, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #379251 | Branch NMLS #2543933
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Crosscountry Mortgage - Regional VPAug 30th, 2023 - Current
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 379251
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095