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Majuwa Kowai-Bell at CrossCountry Mortgage
Regional VP | NMLS #379251
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Rochester, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Majuwa and his team helped us to navigate a tough local market and secure our new home. They were able to provide us strategy and tried to make sure we got the best deal. The team was responsive and very professional throughout the whole process....
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Reply from Majuwa Kowai-Bell
September 7th, 2025 11:40 AM
I'm glad to hear that the support and strategy my team and I provided were helpful in navigating the local market. Ensuring that you got the best deal was a priority, and it’s great to know that our responses and professionalism met your expectations...
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By far the worst experience I have had working with a company as a client. If you're looking for communication, honesty, integrity, and transparency then this is not the place to be. Multiple dates missed for closing on my house BECAUSE of...
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Reply from Owner
August 27th, 2025 08:16 PM
To all of our clients, please be assured that we have contacted the proper authorities regarding this false, malicious post—made with the sole and clear intent of harassment—by this individual, which will be thoroughly investigated. We value...
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Majuwa and his team at CCM are the best to work with. I am a real estate agent who refers all my client's to them and trust them so much they are my personal lender as well. When working with them you know you are not just a loan, they care...
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Reply from Owner
November 12th, 2025 02:51 PM
Hearing your trust in my team and me is truly valued, Shannon. I am glad to know that we have earned your confidence not only for your clients but also for your personal lending needs. Building strong relationships and genuinely caring for...
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As always everyone at CCM was so easy to work with. Responses were quick and thorough. The process couldn't have gone any smoother!
Reply from Majuwa Kowai-Bell
August 30th, 2025 12:47 PM
I'm delighted to hear that your experience at CCM was smooth and efficient. It’s always my goal to ensure that everything runs seamlessly and that you receive quick and thorough responses. Thank you for sharing your kind words!
Geeat Experience with cross country mortgage and great communication
Reply from Majuwa Kowai-Bell at CrossCountry M...
August 20th, 2025 01:43 PM
Thank you so much for sharing your feedback, it means a lot to us!
We had some general concerns about communication availability.
Reply from Majuwa Kowai-Bell at CrossCountry M...
August 20th, 2025 01:42 PM
I appreciate you sharing your thoughts on the communication aspect. It's crucial for me to ensure that you're able to reach out and get the support you need promptly. If there were times when availability fell short, I apologize and am committed...
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When it came time to submit the application, information was not transparent or explained to us. It seems that information is purposely kept from customers, and honestly, it surprises me that there aren't more laws requiring greater transparency....
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Reply from Majuwa Kowai-Bell
July 20th, 2025 09:00 PM
I'm truly sorry to hear about your experience, Frederick. It’s disheartening to learn that the process didn’t meet your expectations and that you felt a lack of transparency. Providing clear and complete information is important to me, and...
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Qt the end of the day, CCM made it possible to get out house and for that I an grateful. We got our offer in on time with short notice and the cash guarantee was crucial in getting our offer accepted. I was thrilled at that point! But after...
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Reply from Majuwa Kowai-Bell at CrossCountry M...
August 20th, 2025 01:41 PM
Thank you for sharing your experience and for trusting CCM to help you secure your new home. We’re truly glad that our cash guarantee and quick offer process played an important role in getting your offer accepted.That said, we’re sorry to...
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Majuwa and his team are very responsive and helpful . They made the re-fi process seamless and easy
Reply from Majuwa Kowai-Bell
July 15th, 2025 04:45 PM
I’m pleased to hear that you found the refinancing process seamless and easy. It's important to me that you felt supported and well-informed throughout. Thank you for sharing your positive experience with my team and me.
This was our first time buying a house and the experience was so easy and simple. Majuwa was able to walk us through everything and took the time to listen to our needs and what we could manage. The online portal is also a huge plus, we were...
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Reply from Owner
August 20th, 2025 01:43 PM
I'm really glad to hear that your first home buying experience was easy and straightforward. It’s important to me to make the process as smooth as possible, and I appreciate your kind words about the guidance I provided. I'm also pleased that...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Rochester, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #379251 | Branch NMLS #2543933
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Crosscountry Mortgage - Regional VPAug 30th, 2023 - Current
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 379251
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095