New American Funding - Maggie Castillo

Name: New American Funding - Maggie Castillo
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-800-450-2010
Rating: 4.88

Southern California West

4.88

(11)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Santa Ana, CA

https://www.newamericanfunding.com/mortgage-loans/MaggieCastillo

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4.88

(11)

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4.85

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It was good

Reply from New American Funding - Maggie Casti...

April 30th, 2026 04:16 PM

I'm glad to hear that, Cherryl. Thank you for sharing your experience with me. Congratulation on your Reverse Mortgage Loan.

The continous request for more information and the continous delay by Longbridge funding company made this 5 weeks longer than I expected.

Reply from New American Funding - Maggie Casti...

January 10th, 2026 12:25 AM

Thank you for sharing your experience. I understand how frustrating delays and repeated requests for information can be, and I appreciate your patience throughout the process. If there's anything specific you'd like to discuss further, feel...

very fasf

Reply from Maggie Castillo

October 13th, 2025 02:31 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Maggies attention.

Reply from Maggie Castillo

July 4th, 2025 06:23 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

New American Funding - Maggie Castillo has received a review with 5 star rating from Federico P

Maggie displayed excellent customer relations skills. Her patience and empathy facilitated completion of thus difficult financial transaction. She played the critical role to close the "deal" others can learn from her.

Reply from Maggie Castillo

May 25th, 2025 11:04 PM

I'm thrilled to hear that my customer relations skills made a positive impact during your financial transaction. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing New American Funding.

Maggie was patient and caring.Thank you!

Reply from New American Funding - Maggie Casti...

April 24th, 2025 03:47 PM

Thank you so much for your kind words. It was a pleasure helping you through the reverse mortgage process. I'm so glad to hear you felt supported-I always strive to make sure my clients feel comfortable and informed every step of the way. If...

The overall process took longer than I had anticipated based on the first projection of 35-40 dfays and this contributed to a lot of stress that was hard to manage at a time of loss of a parent. The loan officer and other staff did excellent...

Reply from New American Funding - Maggie Casti...

March 16th, 2025 06:53 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

She was a great communicator and made me feel like I was her number one priority

Reply from Maggie Castillo - New American Fund...

February 21st, 2025 06:26 AM

I'm thrilled to hear that you felt like a priority, Ana! It's always my goal to ensure great communication throughout the process. Your feedback is much appreciated and it was truly a pleasure assisting you. Don't hesitate to reach out if you...

Maggie Castillo and assistant Mike are INCREDIBLE! Their attention to detail, encouragement, patience, creative problem solving and communication throughout the process of getting our reverse mortgage far exceeded our greatest expectations!...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan