Luke Hamlett
Sr. Loan Officer
Highlands Residential Mortgage is a locally owned and operated mortgage bank offering a wide variety of loan programs. We process, underwrite, and close our loans in-house to ensure a smooth, reliable experience from start to finish.
We tak... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Luke was always available to help in anyway he could.
Reply from Luke Hamlett
January 26th, 2026 04:11 PM
I appreciate your kind words about my availability, Colton. Being there to assist you whenever needed is quite important to me. Should you have more questions or need further assistance, feel free to reach out anytime.
I felt comfortable and confident in my home search knowing we had Luke and Cyndi on our side. They kept us informed on the process, gave us realistic information and numbers, and made sure everything was in line for closing! They were creative...
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Reply from Owner
August 7th, 2026 11:20 PM
I'm grateful for your kind words, Ruby. It's good to know that you felt comfortable and confident during the process. I'm pleased that Cyndi and I could provide the information and support you needed for your home search and closing. If there's...
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I felt comfortable and confident in my home search knowing we had Luke and Cyndi on our side. They kept us informed on the process, gave us realistic information and numbers, and made sure everything was in line for closing! They were creative...
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Reply from Luke Hamlett
December 26th, 2025 09:32 PM
Your feedback about your home search experience means a lot to me. It's important that you felt confident and comfortable with the process. Keeping you informed and providing realistic details is something I prioritize, and I'm glad that attention...
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Communication and patience.
Reply from Luke Hamlett
December 19th, 2025 08:08 PM
I'm grateful for your feedback on communication and patience. These are key aspects I strive to uphold in every interaction. If there's anything more you need or any questions you have, feel free to contact me directly.
From our initial meeting, which was totally unscheduled, they made us feel comfortable. We shared with them what type of financing we were looking for and they were honest upfront about things they could do for us which exceeded my expectations....
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Reply from Owner
August 7th, 2026 11:21 PM
Eric, I appreciate you sharing your experience. I'm glad that we could make you feel comfortable and exceed your expectations with the financing options. It's important to me to be honest and available throughout the process. If you have any...
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From the intial meeting, they were very accommodating. They listened to our ideas, answered all of our questions honestly and without being pushy, and they were always easily assessible for us to ask anything about the process at all phases....
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Reply from Luke Hamlett
December 18th, 2025 05:03 PM
I truly appreciate hearing about your positive experience from the initial meeting onward. It's important to me to provide honest answers and to be accessible throughout each phase. I'm glad the process felt easy and stress-free for you, and...
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Luke and his team were responsive and direct during all steps of the process. In addition, they helpfully answered any and all questions I had and were accomodating to my requests and last minute additions whenever they popped up.Thanks you...
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Reply from Luke Hamlett
December 1st, 2025 05:23 PM
I'm really glad to hear that you felt supported throughout the process. Being responsive and clear is important to me, and I'm pleased I could assist with your questions and accommodate any last-minute requests. Thank you for the kind words...
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Luke and Cindy were very communicative and helpful. they were always open to helping us better understand what each document meant and allowed us to call them at any given moment. The client service was just so unmatched! Even when we were...
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Reply from Luke Hamlett
December 1st, 2025 07:45 PM
It's really rewarding to know that you found the communication and assistance valuable throughout your experience. Making sure each document is clear and being accessible when needed is something I focus on, so I'm glad to hear it was helpful...
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Luke and Cindy were fantastic to work with. Weekly updates. Called me if he needed anything. The communication was wonderful. I make a big deal about that and Luke was all over it!
Reply from Luke Hamlett
December 1st, 2025 09:09 PM
It's great to hear that you appreciated the communication throughout the process. Keeping you informed with weekly updates and reaching out as necessary are priorities I take seriously. Thank you for sharing your experience, and if you ever...
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I had an outstanding experience with Highlands Residential Mortgage. The team demonstrated excellent communication, always keeping me informed throughout the process. The advice provided was incredibly helpful and clear, making what could have...
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Reply from Luke Hamlett
November 28th, 2025 04:56 PM
I'm truly glad to hear you had a positive experience with Highlands Residential Mortgage. It was my pleasure to assist in making the process smooth and manageable for you. Your kind words about the communication and support mean a lot to me....
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About
Highlands Residential Mortgage is a locally owned and operated mortgage bank offering a wide variety of loan programs. We process, underwrite, and close our loans in-house to ensure a smooth, reliable experience from start to finish.
We take pride in our expertise and integrity, and we’re committed to serving you at the highest level.
No matter the time of day, we're here to guide you through your home-buying journey. We'll help you navigate your financing options to find the most cost-effective solution tailored to your unique needs.
With over 20 years of mortgage experience, I have a true passion for helping clients improve their financial position, ensuring that by the time we close, you’re in a better place than when we started.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Residential mortgage financing
Purchase loans
Refinance loans
Construction and renovation loans
Home equity loans
Bank statement loans
Investor loans / DSCR
Mortgage Lending
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Positions
- Highlands Residential Mortgage - SR. Loan OfficerApr 4, 2023 - Current
Memberships
- Richardson Chamber of Commerce
- McKinney Downtown Networking Group
- Allen Fairview Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 231048
Gallery
Awards
Achievements
- Best in D 2021
- Best in D 2022
- Best in D 2023
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Hobbies
- Traveling
- Cruising
- Investing
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Disclaimer
