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Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
Location & Business Hours
Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Great communication!
Great communication. I'm originally from IL and Cross Country was a popular lender. I will add Lucy to my list.
Reply from Lucy Johannsen
May 5th, 2026 06:07 PM
I enjoyed working with you. Thanks for the great feedback.
Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from Cynthia K
Aimee was very proactive in sending out an engineer to confirm our home was completely tied down. However, the property appraiser that was assigned was unprofessional and inept.
Reply from Lucy Johannsen
May 5th, 2026 03:46 PM
Cynthia, I appreciate you sharing your experience. While I'm glad Aimee could assist proactively, I'm sorry to hear about the issues with the property appraiser. Please reach out to me directly so we can address this matter further.
When ever we had a quetion it was answered quicly. Made our 1st time home buing experience a good one. Her and her team did an excelent job getting our final paperwork to gether and finished. Very greatful.
Reply from Lucy Johannsen
May 4th, 2026 04:02 PM
Brian, I'm pleased to hear that your first home buying experience was positive. It's good to know that my team and I could assist you promptly and efficiently with your questions and paperwork. If you need any more assistance in the future,...
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Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from Jennasis C
Lucy was knowledable and kept us informed at every turn. We appreciate her professionalism and communication.
Reply from Lucy Johannsen
May 4th, 2026 12:35 PM
Jennifer, I'm pleased to hear that you appreciated my professionalism and communication throughout the process. Keeping you informed is important to me, and I'm glad it made a positive impact on your experience. If you have any more questions...
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Everyone was very friendly and helpful in our buying process. Communication was excellent and we were able to close quickly thanks to Lucy and her team.
Reply from Lucy Johannsen
April 27th, 2026 05:43 PM
Laura, I appreciate your kind words about the friendly and helpful service you received. It's wonderful to know that the excellent communication and teamwork led to a quick closing. If you have any other needs or questions in the future, feel...
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Lucy is an exceptionally thorough loan officer who consistently prioritizes her clients’ best interests. Her team is always responsive, supportive, and ready to help at every step of the process. I’ve had the pleasure of working with her for...
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Reply from Lucy Johannsen
April 27th, 2026 02:25 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
I had an excellent experience working with Lucy Johannsen and Team Lucy throughout my home buying process. Their professionalism, communication, and dedication made the entire experience smooth and stress-free. I especially appreciated the...
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Reply from Lucy Johannsen
April 27th, 2026 06:29 PM
Melissa, I'm glad to hear that you had such a smooth and stress-free experience with my team and me. It's wonderful to know that the online convenience and our communication made the process more manageable for you. Your recommendation is appreciated,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095