Top 5%
Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
The team worked very well to gather and the entire process was seamless. Things could not have gone any better. Loan was approved timely and escrow closed early. Everyone communicated with me through every step.
Sometimes it got frustrating, but you were all great at encouraging me. I'm satisfied with all your service. Team Lucy is a GREAT team.
Reply from Lucy Johannsen
June 26th, 2026 01:17 PM
Ramon, I'm glad to know that despite any frustrations, my team and I could provide you with encouragement and satisfactory service. Your positive feedback about Team Lucy means a lot to me. If you have any further questions or need assistance,...
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Thank you for putting together such a great team. All of you were so very nice to work with and so attentive to my loan transaction. Everyone was very professional and knowledgeable and willing to help with all my questions. I will be happy...
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Reply from Lucy Johannsen at CrossCountry Mort...
June 23rd, 2026 03:17 PM
Eric, I'm pleased to hear that you found my team professional and attentive throughout your loan transaction. Your willingness to recommend our office is greatly appreciated. If you ever have more questions or need further assistance, please...
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Patty & Aimee were phenomenal! Appreciate everything they did to try and accommodate all of our questions and requests.
Reply from Lucy Johannsen
June 8th, 2026 07:50 PM
I'm grateful to hear that Patty and Aimee were able to accommodate your questions and requests so well, Tammy. I appreciate your kind words, and if there's anything more I can assist you with, please feel free to reach out.
Amazing people. Great service
Reply from Owner
July 8th, 2026 05:53 PM
Maria, I appreciate your kind words about the service you received. It's nice to know that you had a positive experience with us. Thank you!
Communication was great. Anytime I had a question or didnt understand something, it was always clarified and addressed.
Reply from Lucy Johannsen
June 8th, 2026 07:39 PM
Maria, I'm pleased you found the communication helpful and that your questions were addressed promptly. It's important to me that you feel supported throughout the process. If there's anything more I can do for you, please let me know.
Amazing people. Great service
Everything went smoothly. Team was great to work with, friendly and helpful.
Reply from Lucy Johannsen
June 3rd, 2026 03:32 PM
Melinda, I appreciate your feedback. I'm glad to hear that everything went smoothly and that you found my team friendly and helpful. If there's anything more you need, feel free to reach out.
To many members involved in the process and most of the questions I had were never answered or answered out of timeframe , I will hardly recommend this company due to the issues mentioned above. Prior experience with this company was amazing...
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Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from Alma R
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095