Top 5%
Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
All were very helpful and understanding, were honest concerning what could be done and were really pleasant to work with. Just great.
Reply from Lucy Johannsen
February 28th, 2025 04:02 PM
I'm so glad to hear you had a positive experience, Raymond. It was a pleasure working with you, and I'm thrilled we could meet your expectations. Your kind words mean a lot, and I’m grateful for the opportunity to help you. If you ever have...
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Everybody was courteous and helpful. The overall process was painful, but not because the staff was difficult - it is just the process of financing a new house.
Reply from Lucy Johannsen
February 27th, 2025 06:43 PM
Warren, thank you so much for your kind words and for recognizing our team’s efforts. I completely understand how challenging the home financing process can be, especially with all the paperwork and steps involved. I'm glad to hear that our...
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Timely and accurate communication was always a key component of process.
Reply from Lucy Johannsen
February 13th, 2025 11:51 PM
Thank you Scott for your 5 star rating and for sharing your experience with us! We really appreciate your feedback and your business. My team and I wish you nothing but the best to come in your new home.
I only have my phone to text or email. Many of the documents required me to sign up to a system that I cannot read the microscopic type. I refuse to sign something I can't read! There is more but too much to type on my phone.
Reply from Lucy Johannsen
February 6th, 2025 09:34 PM
HI Steven! This is Lucy and I am so sorry to hear about this. I know Aimee met with you face to face a few times to go over the documents in person so they were legible. I thought signing in person resolved the technical issue. We do strive...
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The Lucy Johannsen team is great! They kept in constant contact with us keeping us up to date and answering all our questions!
Reply from Owner
February 5th, 2025 01:07 PM
Thank you Jovanna!! We genuinely appreciate your business and wish you nothing but blessings in your new home. Congratulations!
The best good experience and good team
Reply from Lucy Johannsen
February 5th, 2025 01:08 PM
Thank you Juan! It was great working with you on the purchase of your new home. Congratulations Juan!!
Patty Carballo from the Lucy Johannsen team made us feel so comfortable in asking questions and made sure we understood everything. She is the best!
Reply from Lucy Johannsen
February 5th, 2025 01:11 PM
Thank you so much for feedback. We believe Patty is an asset to our team and so glad you feel the same way. Congratulations on your new home purchase!!!
After preparation for a home purchase, people here helped answer all of out questions and were of great help through out the entire process. They went above and beyond of their duties and provided an exce service!
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Reply from Lucy Johannsen
February 6th, 2025 09:34 PM
Edwin, thank you for the 5-star review! We truly appreciate your kind words about our team at CrossCountry Mortgage, LLC. We're thrilled to hear that we were able to answer all of your questions and provide exceptional service throughout your...
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Patty was excellent in her communications and support. She was very helpful, patient and knowledgable as she guided us throught the loan process maze.
Great job!
Reply from Lucy Johannsen
January 21st, 2025 07:00 PM
Thank you so much for your feedback, Kent! We're delighted to hear that you found Patty's support and communication excellent during your conventional loan process. Her aim is to guide our clients through the lending maze with patience and...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095