

Top 5%
Lucy Johannsen at CrossCountry Mortgage
Originating Branch Manager | NMLS #450020

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Questions always answered in a timely manner. Communication was top notch.
Reply from Lucy Johannsen
December 5th, 2025 07:50 PM
It's great to hear that you found my communication effective and timely. Providing clear and prompt responses is a priority for me, and I'm pleased it made a difference for you. If you have any more questions or need further assistance, feel...
read more
Ive known Lucy for years she really does have the Best team.
Reply from Lucy Johannsen
December 1st, 2025 08:30 PM
I appreciate your kind words, Delia. It's been great knowing you over the years and working with my team to provide the support you need. If there's anything more I can do for you, don't hesitate to get in touch.
Becoming a homeowner always felt impossible for us—something other people achieved, but never something I imagined for ourselves . But thanks to Lucy, the branch manager, and the amazing team at CrossCountry Mortgage, that dream finally became...
read more
Reply from Lucy Johannsen
December 30th, 2025 08:38 PM
Sincerely appreciate your genuine words. Your review and business means the world to us!
You worked with Rocios loan. And couldnt happen. then you Jumped on my loand loans . And just like that you got me and my son a home. you are amazing and thank you so much Lucy
Reply from Lucy Johannsen
November 19th, 2025 02:29 PM
I'm truly grateful for your kind words, Manuel. It was meaningful to assist you and your son in securing a home. Your appreciation means a lot to me, and if there's anything else you need in the future, feel free to reach out.
Lucy was the first person I met when applying for my first loan to purchase my condo. I am so happy my realtor recommended Lucy. She is so personable and extremely knowledgeable. She was always looking out for my best interest and she has stayed...
read more
Reply from Lucy Johannsen
November 18th, 2025 02:23 PM
Thank you, Denise, for your heartfelt review. It's been a pleasure assisting you through both the initial purchase of your condo and the recent refinancing process. I'm really happy to know that my support and guidance have been beneficial...
read more
Lucy and her team provided exceptional service from start to finish. The transition from selling our home to purchasing our new one was handled seamlessly. Lucy demonstrated honesty, professionalism, and offered valuable advice throughout the...
read more
Reply from Lucy Johannsen
December 30th, 2025 08:38 PM
Thank you Susie! I truly enjoyed working with you and hope to work with you again!
wonderful staff and team helpful and made my home buying experience a stress free awsome experience!! Very grateful
Reply from Lucy Johannsen
November 17th, 2025 05:06 PM
I'm pleased to hear that you had such a positive home buying experience, Diego. Knowing that the staff and team contributed to a stress-free process is meaningful feedback. If you ever have further needs or questions, please feel free to reach...
read more
Lucy was professional and trustworthy. She fully explained the process.
Reply from Lucy Johannsen
November 17th, 2025 01:49 PM
Your feedback is greatly appreciated, Kimberly. I'm glad to hear that you found my approach professional and trustworthy, and that the process was explained clearly. If you have any more questions or need further assistance in the future, please...
read more
Buying my first home was such an exciting but stressful process, and I’m so grateful for the amazing team Lucy at CrossCountry Mortgage. They guided me every step of the way, answered all my questions, and made sure everything went smoothly....
read more
Reply from Owner
December 30th, 2025 08:39 PM
Thank you so much for your wonderful review and positive feed back. We genuinely appreciate your business and review.
Buying my first home was such an exciting but stressful process, and I’m so grateful for the amazing team Lucy at CrossCountry Mortgage. They guided me every step of the way, answered all my questions, and made sure everything went smoothly....
read more
Reply from Lucy Johannsen
November 17th, 2025 09:50 PM
It's wonderful to hear that your first home buying experience was so positive, Jorge. I'm glad I could guide you through the process and help alleviate the stress that often comes with buying a home. You taking the time to recommend us means...
read more
121–130 of 377
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #450020 | Branch NMLS #2356653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 450020
Hobbies
- Hiking, Jogging, spending time with my family, cooking, growing herbs and produce.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095