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Lori Hiscock, Ruoff Mortgage
Senior Loan Officer | NMLS# 404320 | Ruoff Mortgag...

Additional Licenses: NMLS# 404320.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Lori Hiscock, Ruoff Mortgage has received a review with 5 star rating from Alexandria W
Reply from Owner
March 26th, 2026 01:50 PM
I appreciate you taking the time to leave a rating, Alexandria. Thank you for your feedback!
Lori and her team communication is top tier. She made sure I understood what was going on. every question and concern was answered. She made this process easy.
Reply from Lori Hiscock, Ruoff Mortgage
March 14th, 2026 04:46 PM
Alxandria, this means a lot so thank you for sharing it! I know you were nervous going into the process and I hoped that Amanda and I could help take some of that stress away. It was a true honor being part of this big step in your life.
Lori was a pleasure to work with and would highly recommend.
Reply from Lori Hiscock, Ruoff Mortgage
March 9th, 2026 03:57 PM
Thank you so much for sharing this, Tracy! I appreciate the kinds words and enjoyed the opportunity to help.
This is the fourth time we’ve worked with Lori and her team, and once again, we are truly impressed. Their communication and knowledge throughout the entire process was outstanding. They made the home-buying experience feel seamless and stress-free....
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Reply from Lori Hiscock, Ruoff Mortgage
February 28th, 2026 12:07 AM
Ahhh, the enjoyment is mutual, Nicole. I love when I hear from you guys and look forward to the next time!
Easily accessible personnel and friendly staff made it easy to get answers
Reply from Lori Hiscock, Ruoff Mortgage
February 26th, 2026 02:59 PM
Thanks for sharing your experience, Carlos! It was a pleasure working with you both.
Working with Lori was amazing!! She was extremely knowledgeable, and quick to respond (even on the weekends). Lori answered every question I had and offered the best advice. She made the whole process easy, smooth and fast! This is the second...
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Reply from Owner
February 24th, 2026 06:50 PM
Christina, it's great to hear that everything went smoothly with your mortgage process. I'm pleased to know that my support and knowledge helped make things easier for you, and I truly appreciate your kindness in recommending me. Having the...
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Working with Lori was amazing!! She was extremely knowledgeable, quick to respond (even on the weekends). Lori answered every question I had and offered the best advice. She made the whole process easy, smooth and fast! This is the second time...
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Reply from Lori Hiscock, Ruoff Mortgage
February 12th, 2026 05:49 PM
Ooh, this is such a treat to read! Thank you for the kind words, Christina. It was a true joy working with you again. :)
Was a wonderful experience took all the worries away, staff was very knowledgeable and reachable at anytime when we had any question or concerns if any of our family or friends are trying to get a new mortgage o refinance we would definitely...
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Reply from Lori Hiscock, Ruoff Mortgage
January 27th, 2026 09:38 PM
Thank you so much for sharing your experience, Annabella! I greatly enjoyed helping you two buy your new, lovely home, and appreciate you sharing my name when the opportunities come up. :)
Lori is extremely knowledgable and prompt! There were no surprises with her at all, and she's also a pleasure to work with!
Reply from Lori Hiscock, Ruoff Mortgage
January 21st, 2026 10:37 PM
Tyler, thank you so much for letting me be your mortgage lender and sharing your kind words. I truly appreciate it! No surprises is EXACTLY what I'm shooting for. :)
Lori Hiscock, Ruoff Mortgage has received a review with 5 star rating from Renee N
Reply from Owner
January 31st, 2026 12:26 AM
I appreciate the five-star rating, Renee. Thank you for the positive feedback! If you ever need assistance in the future, feel free to reach out.
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About
Additional Licenses: NMLS# 404320.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional Mortgages
FHA Mortgages
VA Mortgages
USDA Mortgages
IHCDA Down Payment Assistance
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Positions
- Ruoff Mortgage - Senior Loan OfficerFeb 1st, 2013 - Current
Memberships
- South Bend Area Realtors
- Mortgage Bankers Association
- South Bend Regional Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 404320
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Achievements
- Ruoff Mortgage President's Club; 2014-2023
Hobbies
- Reading
- Traveling
- Pilates
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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