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Lori Hiscock, Ruoff Mortgage
Senior Loan Officer | NMLS# 404320 | Ruoff Mortgag...

Additional Licenses: NMLS# 404320.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Lori was quick in communication and answered all questions in a timely manner. She quickly helped us with anything we were having trouble with. Closing went smoothly!
Reply from Lori Hiscock, Ruoff Mortgage
September 9th, 2025 03:32 PM
Thank you for sharing this, Linda! It was such a pleasure being part of this big step for your family. :)
Lori and her team were very knowledgeable and quick to respond. I was kept up to date throughout the loan process and given clear, detailed answers to any of my questions.
Reply from Lori Hiscock, Ruoff Mortgage
September 3rd, 2025 05:47 PM
Thank you so much for sharing this, Nina. It was really great working with you again! :)
Best experience possible. No regrets. Professional.
Reply from Owner
August 19th, 2025 12:58 PM
Thank you so much for saying this, Adam! I truly appreciate it and hope you two LOVE your new home. :)
We were treated well throughout the whole process. All communication was clear and from a perspective of genuinely wanting to make things work and making sure we understood the process. We we treated like family.
Reply from Lori Hiscock, Ruoff Mortgage
August 28th, 2025 12:45 PM
I'm really glad to hear that you felt well-treated and understood throughout the process, Adam. It's important to me that communication is clear and supportive, so you always feel like you're in good hands—like family. Your feedback truly means...
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Lori is a fantastic communicator and was great at answering all of our questions. The team was FAST and worked well together to be ready for closing even before we were!
Reply from Owner
September 3rd, 2025 05:48 PM
LOL! I love it when we're ready to close and the buyers/Realtor say "Slow down lady!". I'm so glad for how it all worked out for you. Thank you for letting me help. :)
Lori is a fantastic communicator and was great at answering all of our questions. The team was FAST and worked well together to be ready for closing even before we were!
Reply from Lori Hiscock, Ruoff Mortgage
August 12th, 2025 06:47 PM
Thank you so much for saying this Becky! I really loved being a part of this with you. Enjoy your new home. :)
Lori was great! Very communicative and responsive through the whole process, quick to let us know if any additional information required or if any new changes were made
Reply from Lori Hiscock, Ruoff Mortgage
August 5th, 2025 03:46 PM
Thank you so much for taking the time to share this feedback! I really appreciate it and enjoyed being a part of this with you. :)
Start to finish Lori and team were excellent to work with. They worked with us through many challenges and continued to show their help through th way.
Reply from Lori Hiscock, Ruoff Mortgage
July 28th, 2025 10:40 AM
Oh, I love hearing this so much! Thank you for sharing the feedback, Jeremy.
The clear communication and quick responses to any question we had!
Reply from Lori Hiscock, Ruoff Mortgage
July 21st, 2025 04:20 PM
Thank you so much for sharing this feedback! I really appreciate it. :)
Lori Hiscock was very helpful through the entire process.
Reply from Lori Hiscock, Ruoff Mortgage
July 11th, 2025 04:44 PM
Thank you so much for sharing this, Silver. I greatly appreciate it and wish you all the best in your new home. :)
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About
Additional Licenses: NMLS# 404320.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional Mortgages
FHA Mortgages
VA Mortgages
USDA Mortgages
IHCDA Down Payment Assistance
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Positions
- Ruoff Mortgage - Senior Loan OfficerFeb 1st, 2013 - Current
Memberships
- South Bend Area Realtors
- Mortgage Bankers Association
- South Bend Regional Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 404320
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Achievements
- Ruoff Mortgage President's Club; 2014-2023
Hobbies
- Reading
- Traveling
- Pilates
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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