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Lori Hines

Name: Flat Branch Home Loans
Address: 3332 Willow Knolls Dr, Peoria, Illinois, 61614
Telephone: +1-309-696-3329
Rating: 4.92

Senior Mortgage Banker | NMLS# 409929

Flat Branch Home Loans - Peoria, IL

4.92

(762)

Mortgage

Mortgage Loan Officer

Contact Info

(309) 696-3329

309-306-3476

Peoria, IL

https://flatbranchhomeloans.com/team/lori-hines

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Business Hours

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24 hours(Open now)

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24 hours

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24 hours

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4.92

(762)

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Experience.com

4.94

(429)

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4.97

(68)

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5.0

(10)

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Overall, Lori was very responsive and played a big role in helping me secure an offer for my home. My only critique is that the initial rate she offered me for my 30 year loan was not the lowest. I had to bring up another banks 30 year fixed...

Reply from Lori Hines

December 19th, 2024 05:30 PM

Thank you for your feedback, Michael. I'm glad to hear that you found my services helpful during your home purchase. I understand your concern about the initial rate offered for your 30-year loan. I'm constantly striving to provide the most...

Lori walked us throigh every step and made everything very clear for our loan.

Reply from Lori Hines

December 16th, 2024 02:10 PM

Thank you so much for your feedback, Ashley. I'm really pleased to hear that you found the loan process clear and understandable. At Flat Branch Home Loans, we strive to make every step as smooth as possible for our clients. Your rating means...

Always answered the phone, and always very prompt. Good experience. thank you Lori!!

Reply from Lori Hines

December 16th, 2024 02:11 PM

I'm elated to know that you had such a good experience, Craig. It's always my priority to be available and prompt for all my clients. I appreciate the kind words and the excellent rating you've given. Looking forward to helping you with your...

We were so fortunate to have Garyn, Lori, and their team behind us the whole way! As first time buyers, we knew very little but felt well educated and supported in making the decision that best suited our future!!

Reply from Lori Hines

December 13th, 2024 04:58 PM

I'm thrilled to know that our team was able to make your first time home buying experience an informed and supportive one, Elizabeth! It's always our goal at Flat Branch Home Loans to ensure our clients feel confident in their decisions. Thank...

Great communication throughout. Proactive and friendly team. Bill Mitchell has been extremely helpful answering all my questions and getting me access to military incentives ready for closing. I would absolutely recommend team Hines to anyone....

Reply from Lori Hines

December 13th, 2024 02:40 PM

I'm thrilled to hear about your positive experience, Kyle! It's fantastic to know that you found our communication and our team's proactive approach beneficial. I'm especially glad that Bill Mitchell could provide you with the answers you needed...

The entire process was seamless and smooth. Communication was excellent! Lori and the team were there to answer questions and help me through the home buying process. Beyond grateful!!

Reply from Lori Hines

December 13th, 2024 02:40 PM

I'm very glad to hear that you found the home buying process seamless and smooth, Vicki. It's important to us at Flat Branch Home Loans that we maintain excellent communication with our clients, so your feedback is greatly appreciated. Don't...

Would have like to have had more communication

Reply from Lori Hines

December 10th, 2024 02:48 PM

Thank you for your feedback, Stephen. I appreciate your honesty and will take your points on board for future improvement. Maintaining clear and consistent communication is essential in providing our services at Flat Branch Home Loans, and...

Very responsible and responsive to all my concerns and needs. I definitely would recommend her to my friends and relatives

Reply from Lori Hines

December 13th, 2024 02:41 PM

I'm so glad to hear that you had a positive experience, Mohammed! Ensuring all your concerns and needs were met in a responsible and responsive manner was my top priority. It means a lot that you would recommend me to your friends and relatives....

Lori and her team genuinely care. Highly responsive, kind, and willing to answer questions throughly. Could not be happier using Flat Branch!

Reply from Lori Hines

December 3rd, 2024 03:19 PM

Thank you so much, Elizabeth! I'm thrilled to hear you had such a positive experience with me and the rest of the team at Flat Branch Home Loans. Your satisfaction is our top priority and it's great to know we were able to meet your expectations....

Lori and the team did a great job. I was able to get a hold of her whenever I had questions and kept everything going smoothly.

Reply from Lori Hines

November 25th, 2024 04:48 PM

I'm so glad to hear that you had a positive experience, Steven! The team and I at Flat Branch Home Loans always strive to be available and ensure a smooth process for our clients. I'm delighted to know we succeeded in doing so for you. Don't...

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About

Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Mortgage Refinance

Specialities

Home Purchases

Home Refinances, Rate & Term, Cash-Out

Conventional Loans

FHA Loans

VA Loans

USDA Loans