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Lori Hines
Senior Mortgage Banker | NMLS# 409929

Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Business Hours
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24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
U did a lot for us to make it happen thank you very much
Reply from Lori Hines
September 11th, 2025 08:11 PM
I truly appreciate your kind words, Shane. It means a lot to know that my efforts positively impacted your experience. If you need any more assistance in the future, please don't hesitate to get in touch.
Everyone was great with answering all the questions we had And in a very timely manner. Helped to take the stress of this new chapter away
Reply from Lori Hines
September 11th, 2025 03:12 PM
I'm encouraged to hear that your experience was stress-free and that all your questions were answered promptly. It's important to me to provide clarity and support during such significant life transitions. If you ever have more questions or...
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Everyone seems very professional that we dealt with at Flat Branch. My daughter recommended you guys. She was impressed with her experience. Coming from her, that's hard to do. All my phone encounters were well done. Thanks to all.
Reply from Lori Hines
September 7th, 2025 05:55 PM
Michael, I appreciate your feedback and am glad to hear about your positive experience with the professionalism at Flat Branch. It’s great to know that your daughter had a similar impression. Your kind words about the phone interactions are...
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Lori and her team always do a great job in communicating with myself and my clients! Highly recommend Lori and her team!
Reply from Lori Hines
September 7th, 2025 05:55 PM
I'm grateful for your kind words and recommendation. It's so important to me that both you and your clients feel informed and well-supported throughout the process. If you ever need anything else, please don't hesitate to reach out.
Everyone that worked with me so I could attain my mortgage loan were very helpful !!
I have much gratitude to Lori Hines for making my dream become a reality.
Thank you Lori !!!
Respectfully,
Edwin N. Russell
Reply from Lori Hines
September 3rd, 2025 08:21 PM
Ed, I'm so thankful for your kind words. Helping you achieve your dream is what makes my work meaningful, and I'm glad to hear that the team and I could provide the support you needed. If there's anything more I can do in the future, please...
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My refinancing experience was quick and easy. All people involved made it a simple and efficient proces.
Reply from Lori Hines
September 3rd, 2025 08:21 PM
I'm pleased to hear that your refinancing experience was both quick and easy, Andrew. It's my goal to ensure everything goes smoothly and efficiently, and I'm glad that this was your experience. If you need further assistance or have any questions...
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Lori Hines has received a review with 5 star rating from Daniel B
Reply from Owner
September 3rd, 2025 08:22 PM
Thank you for your 5-star rating, Daniel. I appreciate your support.
I’ve had a great experience with Flat Branch! They do an excellent job of communicating every step of the way and are always ready to answer questions or offer help whenever needed. They make the whole process smooth and stress-free for my...
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Reply from Lori Hines
September 3rd, 2025 08:22 PM
Daniel, I appreciate your kind words and recommendation. It's rewarding to know that the communication and support provided made the process smooth and stress-free for your clients. Ensuring clarity and understanding throughout the experience...
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Easy and pleasant. Customer service was amazing with awesome response times from all parties involved.
Reply from Lori Hines
September 1st, 2025 04:01 PM
Courtney, thank you for sharing your experience. I'm pleased to hear that the process was easy and pleasant for you. Ensuring prompt and effective customer service is always my goal, and I'm glad that it made a positive difference in your experience....
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Lori & all associates were incredibly helpful, kind, and responsive. We had an excellent experience!
Reply from Lori Hines
August 29th, 2025 07:38 PM
Kayla, thank you so much for your kind words. I'm truly pleased to hear that you had an excellent experience and found everyone, including myself, helpful and responsive. It means a lot to know that our commitment to kindness and responsiveness...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Home Purchases
Home Refinances, Rate & Term, Cash-Out
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Down Payment Assistance Grants
Community Champions Products
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Positions
- Flat Branch Home Loans - Senior Mortgage BankerJun 3rd, 2019 - Current
Memberships
- Peoria Area Association of REALTORS®
- Peoria Area Association of Realtors
- Peoria Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 409929
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Awards
2016 PAAR Affiliat...
Achievements
- Presidents Club 2020-2025
Hobbies
- Traveling
- Cooking
- Baking
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149