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Lori Callahan - Renewals & Customer Service Manager in Watertown, MA

Lori Callahan

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Renewals & Customer Service Manager

Click Insurance
Company Logo
Click Insurance, a Watertown, MA insurance agency, is more than an independent insurance agency. We’re a single solution for insurance, risk management, and financial protection, serving Massachusetts residents form our headquarters in Wat... Show More
Insurance
Company Logo
Contact Info
(617) 580-3499
Watertown, MA
www.clickgrp.com
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
  • Ams360
    M
    Maura S
    Posted on January 4th, 2024 12:45 PM
    very responsive always answers questions right away.
    Reply from Lori Callahan
    January 14th, 2024 12:48 PM
    I'm sincerely grateful for your positive review, Maura. It's wonderful to hear that you've found my service to be responsive at Click Insurance. I strive to provide timely and accurate responses to all inquiries. I'm here for you anytime you...
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  • Ams360
    H
    Heather S
    Posted on December 21st, 2023 12:18 PM
    Made the process easy
    Reply from Lori Callahan
    January 4th, 2024 01:03 PM
    I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
  • Ams360
    A
    Anna K
    Posted on November 16th, 2023 05:37 PM
    Lori responds to our questions and requests very quickly. SHe always takes time to address what we need.
    Reply from Lori Callahan
    November 26th, 2023 05:39 PM
    Thank you, Anna, for your review and kind words. It's my pleasure to assist with your inquiries swiftly and efficiently. Your satisfaction is of utmost importance at Click Insurance. I'm happy to be of service whenever you need. Your positive...
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  • Ams360
    D
    Dr. V N
    Posted on November 15th, 2023 02:13 PM
    Lori is great, very responsive, and always giving advice to try to get the best product for my business.
    Reply from Lori Callahan
    November 25th, 2023 02:18 PM
    I'm immensely grateful for your 5-star rating and kind words, Dr. Your needs and satisfaction are my top priorities, so I'm delighted to hear you had such a great experience. I'm always here to provide advice and ensure you get the best product...
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  • Ams360
    A
    ARIEL M
    Posted on November 12th, 2023 06:00 PM
    Lori knows what she is talking about and always lwilling to help!
    Reply from Lori Callahan
    November 22nd, 2023 06:03 PM
    I deeply appreciate your kind words and five-star review, Ariel! I'm delighted to hear that my assistance was valuable to you. Your satisfaction is my top priority at Click Insurance. Please feel free to reach out anytime you need further help....
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  • Ams360
    S
    Sarah B
    Posted on November 1st, 2023 01:14 PM
    Friendly, Helpful Knowledgeable
    Reply from Lori Callahan
    November 11th, 2023 01:17 PM
    Thank you so much for your positive feedback and for giving me 5 stars, Sarah! I'm glad to hear that you found my service friendly, helpful, and knowledgeable. At Click Insurance, we always strive to provide the best service to our clients...
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  • Ams360
    K
    Kinjalkumar P
    Posted on October 30th, 2023 11:53 AM
    Communication was good. Had to change the policy, worked out good in timely manner.
    Reply from Lori Callahan
    November 9th, 2023 11:54 AM
    Thank you for your kind words, Kinjalkumar. At Click Insurance, we believe in providing our customers with efficient service and clear communication. I'm glad to hear that your experience with the policy change was positive and completed in...
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  • Ams360
    A
    ALPHA D
    Posted on October 30th, 2023 11:04 AM
    Lori is very helpful and Kind, and will drop everything to make sure you are helped accordingly.
    Reply from Lori Callahan
    November 9th, 2023 11:08 AM
    I'm truly grateful for your kind words, ALPHA. It's always my priority to ensure our clients at Click Insurance receive the best service possible. Your positive feedback reaffirms the hard work we put in every day. Thank you for taking the...
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  • Ams360
    M
    Michael P
    Posted on October 26th, 2023 10:33 AM
    Excellent personality,always happy helping Customers It’s please working with her Svetlana
    Reply from Lori Callahan
    November 5th, 2023 10:35 AM
    Thank you so much for your kind words, Michael. It's always a pleasure for me to assist customers like you. I'm thrilled to hear that you had a great experience at Click Insurance and found our collaboration to be positive. Your feedback motivates...
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  • Ams360
    D
    Dmitry D
    Posted on September 20th, 2023 09:05 PM
    GREAT GREAT
    • 11–20 of 190
    About
    Click Insurance, a Watertown, MA insurance agency, is more than an independent insurance agency. We’re a single solution for insurance, risk management, and financial protection, serving Massachusetts residents form our headquarters in Watertown MA. You can find us in the office, online, or with our Concierge Quote Service, at your home or business. Our agency leadership has more than 60 years of experience in business and personal insurance and joined forces because we share a common philosophy. Our philosophy: listen to what your clients want and give it to them! We harness the power of technology to streamline the insurance process and make things easy for you!
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