Lori Callahan
Renewals & Customer Service Manager
Click Insurance, a Watertown, MA insurance agency, is more than an independent insurance agency. We’re a single solution for insurance, risk management, and financial protection, serving Massachusetts residents form our headquarters in Wat...... Show More
Location & Business Hours
Friday
9:00 AM to 5:00 PM
(Open Now)
Saturday
closed
Sunday
closed
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Reviews from Web
She was very friendy and contacting her was easy
Reply from Lori Callahan
October 13th, 2025 04:08 PM
It's wonderful to know that you found it easy to reach out to me and that you felt a friendly connection, Soo. Being accessible and approachable is a commitment I take seriously, and I’m glad that came through in your experience. Thank you...
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Quick response to my emails and knowledgeable about insurances
Reply from Lori Callahan
November 3rd, 2024 01:16 PM
I'm so glad to hear that you were satisfied with our service, Natalie. It's always my goal to provide quick and knowledgeable responses to all inquiries. I'm pleased to know I could help you with your insurance needs. Thank you for choosing...
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Lori's the best, she took care of everything.
Reply from Lori Callahan
October 27th, 2024 04:01 PM
I'm truly delighted to hear that you were satisfied with the service you received, Shivender. Providing the best care and support is what we truly strive for at Click Insurance. Your positive feedback brings immense joy to my work. If you need...
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Great communication!
Reply from Lori Callahan
October 18th, 2024 01:10 PM
I'm thrilled to hear that you found our communication to be great, Dr.! Your feedback is really important to us at Click Insurance. I'm happy to know that you gave us a 5-star rating. It was a pleasure working with you for your NBS loan purpose....
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Thank you Lori!!! Many things impact peoples greatness, but in our world speed is a big piece. Thank you....
Reply from Lori Callahan
March 7th, 2024 05:44 PM
I'm thrilled to hear that you're pleased with the speed and efficiency of our process, Tyler. It's one of our top priorities to ensure our clients feel supported during their journey with Click Insurance. Your kind words and the perfect rating...
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Thank you Lori
Reply from Lori Callahan
March 4th, 2024 08:38 PM
I'm thrilled to hear that you had a positive experience with me at Click Insurance, Jacob. Thank you for taking the time to leave a review and rate us 5 stars. I look forward to assisting you with your future insurance needs. - Lori Callahan...
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Lori was great for our company, but we found another agency that offered more discounts.
Thank you!
Reply from Lori Callahan
February 25th, 2024 12:41 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
Communication is thoughtful and prompt. Regardless if it was Lori or Click or the process they use, I was able to get a better product. I've been a long time customer and continue to get good service and will be staying.
Reply from Lori Callahan
February 5th, 2024 01:36 PM
Thank you so much for your kind words, Joshua. It's always a pleasure to serve you. Your satisfaction is our priority at Click Insurance, and feedback like yours helps us to ensure we're meeting that goal. We appreciate your trust and loyalty...
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Lori is always responsive and extremely professional.
Reply from Lori Callahan
January 28th, 2024 02:51 PM
Thank you so much, Steven, for the wonderful review and the 5-star rating! I'm glad to hear that you're pleased with my professionalism and responsiveness. At Click Insurance, we strive to provide the best service possible. Always feel free...
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Explains my policy's clearly!
Reply from Lori Callahan
January 25th, 2024 12:33 PM
I'm thrilled to hear that you found our discussion about your policy to be clear and insightful, Ronald! It's very important to me that my clients understand every aspect of their coverage. Your positive feedback and the five-star review mean...
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About
Click Insurance, a Watertown, MA insurance agency, is more than an independent insurance agency. We’re a single solution for insurance, risk management, and financial protection, serving Massachusetts residents form our headquarters in Watertown MA. You can find us in the office, online, or with our Concierge Quote Service, at your home or business.
Our agency leadership has more than 60 years of experience in business and personal insurance and joined forces because we share a common philosophy. Our philosophy: listen to what your clients want and give it to them!
We harness the power of technology to streamline the insurance process and make things easy for you!
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