Guild Mortgage - Lily Navarro 's Cover Image
Guild Mortgage - Lily Navarro  - Loan Officer | Branch Manager | NMLS# 897500 in Chula Vista, CA
Top 5%

Guild Mortgage - Lily Navarro

ClaimedPro

Loan Officer | Branch Manager | NMLS# 897500

Company Logo
Lily Navarro is a bilingual Mortgage Loan Officer, Producing Branch Manager, and Expanded Financing Specialist with Guild Mortgage, proudly serving families across California, including but not limited to Los Angeles, Orange, San Bernardino... Show More
Company Logo
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
94%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
0%
Reviews from Web
  • google
    J
    Joanne B
    Posted on March 6th, 2025 02:29 AM
    Lily had great communication with our team to make the transaction seamless!
    Reply from Owner
    June 3rd, 2025 08:46 PM
    I'm thrilled to hear that the communication with your team made the transaction seamless. It was a pleasure assisting you, and your positive feedback is greatly appreciated. thank you so much :)
  • SFTP
    J
    Joanne B
    Spring Valley, CA
    Posted on March 6th, 2025 02:27 AM
    From the very beginning, Lily had great communication with our team. She helped make the transaction seamless. Thank you, Lily!
    Reply from Lily Navarro
    March 16th, 2025 02:30 AM
    Hi Joanne, Thank you so much for your kind words! It was truly a pleasure working with you and your team. I'm so glad to hear that the communication and transaction process went smoothly. If you ever need anything in the future, don’t hesitate...
    read more
  • SFTP
    G
    Geneva R
    Spring Valley, CA
    Posted on March 3rd, 2025 09:20 PM
    Questions answered. Available by text, phone and email.
    Reply from Guild Mortgage - Lily Navarro
    June 3rd, 2025 08:48 PM
    I am pleased to know that I was able to answer your questions and be available through various communication methods. Thank you for allowing us to be part of your purchase :) If there's anything else I can assist you with, please feel free...
    read more
  • SFTP
    K
    Karla W
    Chula Vista, CA
    Posted on February 26th, 2025 10:39 AM
    Thank you for your help
    Reply from Lily Navarro
    March 8th, 2025 10:40 AM
    Hi Karla, Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with your home purchase. It was a pleasure working with you, and I'm here if you have any more questions or need further assistance in...
    read more
  • SFTP
    J
    Julie W
    San Diego, CA
    Posted on February 11th, 2025 01:54 PM
    Communication started out great, and then went completely by the wayside. I did not feel that the lender knew the product nor the client. I had several questions go completely unanswered. Lily Navarro was quite pleasant, but I would not do...
    read more
    Reply from Lily Navarro
    February 21st, 2025 01:56 PM
    Thank you for bringing this issue to our attention. We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future. Our team will be in touch shortly to discuss and...
    read more
  • SFTP
    C
    Chris T
    San Diego, CA
    Posted on February 10th, 2025 06:50 PM
    Lily really takes care of her clients and helped us secure the deal in the beginning and then helped keep the sellers agent happy when it got a little rough. Great Job Lily. Cheers
    Reply from Lily Navarro
    February 20th, 2025 06:52 PM
    Hi Chris, Thank you so much for your kind words! I'm thrilled to hear that I could help you secure your deal and keep things smooth with the seller's agent. It was a pleasure working with you, and I'm so glad everything worked out. Cheers to...
    read more
  • SFTP
    L
    Lindsay R
    Monrovia, CA
    Posted on February 4th, 2025 02:56 PM
    Lily did a great job reviewing our options and getting us the best loan that worked for us.
    Reply from Lily Navarro
    February 4th, 2025 09:18 PM
    Lindsay, thank you so much for the review :)! I really appreciate you taking the time to share your experience. Helping you find the best loan option was truly my goal, and I'm so happy it all worked out for you. I wish you the best in your...
    read more
  • google
    M
    Marie G
    Posted on January 12th, 2025 09:05 PM
    Guild Mortgage - Lily Navarro has received a review with 5 star rating from Marie G
    Reply from Owner
    January 23rd, 2025 07:00 PM
    I'm thrilled to hear that you had a positive experience :) Marie! Your rating of 5 stars made my day. I strive to provide the best service and I'm glad to hear it reflected in your interaction. If you ever need assistance in the future, don't...
    read more
  • SFTP
    M
    Marie G
    Rancho Cucamonga, CA
    Posted on January 12th, 2025 09:05 PM
    Top notch service by Lilly!!
    Reply from Lily Navarro
    January 22nd, 2025 09:07 PM
    I'm so glad to hear that you had a positive experience, Marie! Your satisfaction is my top priority and I'm delighted to know that I was able to provide the top-notch service you deserve. Thank you so much for the 5-star rating and for choosing...
    read more
  • SFTP
    D
    Delores O
    Downey, CA
    Posted on January 7th, 2025 04:34 PM
    closing on time withthe lender working diligently i was told several times"short on staff" "it's the holiday"
    Reply from Lily Navarro
    January 7th, 2025 05:29 PM
    I appreciate your feedback, Delores. I do apologize for any inconvenience experienced during the peak season and holiday rush, which admittedly put us in a challenging position. Guild Mortgage is continuously working on our staffing and systems...
    read more
  • 91–100 of 232
    About
    Lily Navarro is a bilingual Mortgage Loan Officer, Producing Branch Manager, and Expanded Financing Specialist with Guild Mortgage, proudly serving families across California, including but not limited to Los Angeles, Orange, San Bernardino, Riverside, and San Diego Counties. With over 900 families helped, Lily has built a reputation for delivering strategic mortgage solutions beyond traditional lending. From first-time homebuyers to investors, she specializes in expanded financing options creating opportunities where others see obstacles. Her expertise includes: Down Payment Assistance Programs Expanded Financing Solutions No Income Limit Programs Fast Equity Access Programs FHA, VA, Conventional & Jumbo Loans Investment Properties Self-Employed Borrowers Strategic Wealth-Building Through Real Estate Born and raised in Los Angeles County as the proud daughter of hardworking immigrants from México, Lily understands firsthand the sacrifices families make to build a better future. Watching her parents navigate homeownership with limited guidance and language barriers inspired her to become the advocate she wished her family had. Fluent in both English and Spanish, Lily is known for creating a mortgage experience that is empowering, educational, and deeply personal. She believes homeownership is more than buying a home it’s about building stability, legacy, and generational wealth. Coming from a Police Department family, service is at the core of who she is. Lily proudly supports programs like Homes for Heroes and Homes for Troops, helping make homeownership more accessible for first responders, military families, and local heroes. Realtors and clients trust Lily for her ability to help clients save money both upfront and long-term, along with being available during hours when most lenders are not. Her creative financing strategies and ability to help buyers succeed in competitive markets set her apart throughout California. Her mission is simple: To help families turn vision into keys and use real estate as a vehicle to transform generations. “I don’t just close loans—I guide families through one of the biggest financial decisions of their life.” — Lily Navarro
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Medical Professional Mortgages
    Fixed Rate Mortgages
    Qualified Mortgage Pre-Approvals
    Non-QM
    Specialities
    CalHFA
    FHA
    VA
    Conventional
    HELOCS
    Reverse Mortgages
    Credit
    Bridge
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • CALHFA Preferred Loan Officer
    • NAHREP
    • Unidos Guild Mortgage ERG
    • View All
    Addresses and Serving Areas

    Year Started

    2001

    Time Zone

    Pacific Standard Time (PST)
    Achievements
    • 2023, 2021, 2020 Presidents Club
    • 2022, 2019 Circle of Honor
    • Top 1% Mortgage Originator in America 2023, 2021, 2020
    • View All
    Disclaimer
    I am authorized to do business in the state of California. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; NMLS ID: 897500; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.