Top 5%
Leslie Chappel at CrossCountry Mortgage
Senior Loan Officer | NMLS #439603
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Leslie Chappel was my loan officer in a re-finance of my mortgage . Leslie guided me through the process with frequent updates and explanations of the paperwork . She made me feel like I had a personal advocate at the mortgage company .
Because of frequent updates and because I felt supported by Leslie
Reply from Leslie Chappel
April 2nd, 2026 06:56 PM
I'm pleased to hear that the updates and support were helpful for you, William. Providing consistent and supportive communication is always my goal. If there's anything else I can help with, feel free to reach out anytime.
Leslie has been great! I was expecting it to close a couple of weeks ago when the other loan closed, but here we are still waiting.
Reply from Leslie Chappel at CrossCountry Mort...
March 30th, 2026 07:17 PM
I appreciate your feedback, Charles. I'm glad to hear that you've had a positive experience with me so far. I understand the importance of timing and your expectation for the process, and I apologize for any inconvenience this delay may have...
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Overall good experience with Leslie and CCM
Reply from Leslie Chappel
March 10th, 2026 03:59 PM
Thank you for sharing your positive experience, Jason. I'm pleased to know that your interaction with me and CrossCountry Mortgage, LLC went well. If there's anything more I can assist you with or if you have any questions in the future, don't...
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I really liked the way Leslie Chappel got back with me quickly. she didn't leave me hangin and wondering abut a response!! That was really key for me, being responsive is really important. I could see working with her again in the future, maybe...
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Reply from Leslie Chappel
March 9th, 2026 04:01 PM
I'm pleased you appreciated the timely communication, Joann. Staying responsive is something I prioritize, and I'm glad it made a difference for you. Should you decide to explore another purchase or need any assistance down the line, don't...
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Not sure if this person is really a senior person, lot of miscommunication since beginning especially when dealing with dollars, this has drained a lot from from my closing. The documents sent for signing where mostly had erroraneous numbers,...
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The loan officer Ms Leslie demonstrate great listening skills, understanding and compassion. This is a Great Company, reliable , gets the job done quickly and efficiently .
Professionalism, great listening skills and demonstration of compassion.
Reply from Leslie Chappel
February 26th, 2026 02:02 PM
It's truly rewarding to know that my professionalism and approach made a positive impact on your experience, Alice. Listening and understanding my clients' needs are important to me, and I'm glad it resonated with you. Should you need anything...
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I enjoyed working with Leslie she was very helpful and understanding when i got frustrated. Great job Leslie.
Leslie was great she went out of her way to help me. The progress was also smooth and i was able to understand a lot of the docs. Great job overall.
Reply from Leslie Chappel
February 16th, 2026 08:42 PM
I'm glad to hear that you found the process smooth and understandable, Gregory. It was my pleasure to assist you and ensure everything went well. If you have any more questions or need further help, feel free to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #439603 | Branch NMLS #2458257
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 439603
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095