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Leslie Chappel at CrossCountry Mortgage - Senior Loan Officer | NMLS #439603 in Cincinnati, OH

Leslie Chappel at CrossCountry Mortgage

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Senior Loan Officer | NMLS #439603

4.6
(55)
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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid...... Show More
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Overall Ratings
4.6
(55)
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  • 4.75
    API
    V
    Vidal R
    Herald, CA
    Posted on December 26th, 2024 05:19 AM
    Leslie was excellent on staying on too of the things that needed to be done. She was great at keeping the lines of communication open. She made herself available even when off the clock & answered all of our questions.
    Reply from Leslie Chappel at CrossCountry Mort...
    December 27th, 2024 02:11 PM
    Thank you So much Vidal for the Amazing review. I am so happy to be able to get this done for you and your wife.
  • 5.0
    google
    K
    Kim A
    Posted on May 21st, 2026 07:34 PM
    Leslie has always went above and beyond to make the loan process easier. We highly recommend Leslie to anyone needing a loan officer.
  • 4.75
    TotalExpert
    M
    Michael A
    Springdale, AR
    Posted on May 18th, 2026 05:52 PM
    Leslie was responsive and helpful. Our experience with Cross Country was positive.
    Reply from Leslie Chappel
    May 25th, 2026 05:53 PM
    I'm glad to know that you found my responsiveness and support helpful, Michael. It's great to hear that your experience with CrossCountry was positive. If there's anything more I can assist with, please don't hesitate to reach out.
  • 5.0
    google
    G
    George B
    Posted on April 28th, 2026 05:41 PM
    Leslie Chappel at CrossCountry Mortgage has received a review with 5 star rating from George B
  • 5.0
    TotalExpert
    G
    George B
    Mountain View, AR
    Posted on April 28th, 2026 05:41 PM
    I'll admit i got confused at times, but couldn't have been associated with a more professional person than Ms. Chappel. She was great.
    Reply from Leslie Chappel
    May 5th, 2026 05:42 PM
    George, I'm grateful for your kind words and understanding. I'm glad to hear that my professionalism left a positive impression on you. If there's anything more I can do to assist you, please feel free to let me know.
  • 3.5
    TotalExpert
    D
    David B
    Alvin, TX
    Posted on April 20th, 2026 04:42 AM
    It would be nice as I have stated before if I'm the beginning of a refinancing of a loan that a list of items be given so that theses documents can be obtained at one time not just piece by piece. It was VERY stressful being told "oh we have...
    read more
    Reply from Leslie Chappel
    April 27th, 2026 05:11 PM
    David, I appreciate your detailed feedback and I'm sorry to hear about the frustration you experienced during your refinancing process. I understand how important it is to have a smooth and efficient experience, and I regret that we didn't...
    read more
  • 5.0
    TotalExpert
    C
    Christine M
    Morehead, KY
    Posted on April 16th, 2026 09:16 PM
    Leslie was wonderful and made this process so easy! First time buyers, so we were very nervous. Leslie made it easy!
    Reply from Leslie Chappel at CrossCountry Mort...
    April 16th, 2026 09:21 PM
    Thank you Christine! You worked very hard and I am proud of the accomplishment!
  • 5.0
    google
    W
    William A
    Posted on March 29th, 2026 05:53 PM
    Leslie Chappel was my loan officer in a re-finance of my mortgage . Leslie guided me through the process with frequent updates and explanations of the paperwork . She made me feel like I had a personal advocate at the mortgage company .
  • 4.75
    TotalExpert
    W
    William A
    Roland, AR
    Posted on March 25th, 2026 10:11 PM
    Because of frequent updates and because I felt supported by Leslie
    Reply from Leslie Chappel
    April 2nd, 2026 06:56 PM
    I'm pleased to hear that the updates and support were helpful for you, William. Providing consistent and supportive communication is always my goal. If there's anything else I can help with, feel free to reach out anytime.
  • 4.5
    TotalExpert
    C
    Charles S
    Cumming, GA
    Posted on March 23rd, 2026 02:47 AM
    Leslie has been great! I was expecting it to close a couple of weeks ago when the other loan closed, but here we are still waiting.
    Reply from Leslie Chappel at CrossCountry Mort...
    March 30th, 2026 07:17 PM
    I appreciate your feedback, Charles. I'm glad to hear that you've had a positive experience with me so far. I understand the importance of timing and your expectation for the process, and I apologize for any inconvenience this delay may have...
    read more
  • 10 of 55
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #439603 | Branch NMLS #2458257
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    592
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    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 439603
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS