

Leslie Chappel at CrossCountry Mortgage
Senior Loan Officer | NMLS #439603

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid...... Show More
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Leslie was excellent on staying on too of the things that needed to be done. She was great at keeping the lines of communication open. She made herself available even when off the clock & answered all of our questions.
Reply from Leslie Chappel at CrossCountry Mort...
December 27th, 2024 02:11 PM
Thank you So much Vidal for the Amazing review. I am so happy to be able to get this done for you and your wife.
Leslie has always went above and beyond to make the loan process easier. We highly recommend Leslie to anyone needing a loan officer.
Leslie was responsive and helpful. Our experience with Cross Country was positive.
Reply from Leslie Chappel
May 25th, 2026 05:53 PM
I'm glad to know that you found my responsiveness and support helpful, Michael. It's great to hear that your experience with CrossCountry was positive. If there's anything more I can assist with, please don't hesitate to reach out.
Leslie Chappel at CrossCountry Mortgage has received a review with 5 star rating from George B
I'll admit i got confused at times, but couldn't have been associated with a more professional person than Ms. Chappel.
She was great.
Reply from Leslie Chappel
May 5th, 2026 05:42 PM
George, I'm grateful for your kind words and understanding. I'm glad to hear that my professionalism left a positive impression on you. If there's anything more I can do to assist you, please feel free to let me know.
It would be nice as I have stated before if I'm the beginning of a refinancing of a loan that a list of items be given so that theses documents can be obtained at one time not just piece by piece. It was VERY stressful being told "oh we have...
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Reply from Leslie Chappel
April 27th, 2026 05:11 PM
David, I appreciate your detailed feedback and I'm sorry to hear about the frustration you experienced during your refinancing process. I understand how important it is to have a smooth and efficient experience, and I regret that we didn't...
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Leslie was wonderful and made this process so easy! First time buyers, so we were very nervous. Leslie made it easy!
Reply from Leslie Chappel at CrossCountry Mort...
April 16th, 2026 09:21 PM
Thank you Christine! You worked very hard and I am proud of the accomplishment!
Leslie Chappel was my loan officer in a re-finance of my mortgage . Leslie guided me through the process with frequent updates and explanations of the paperwork . She made me feel like I had a personal advocate at the mortgage company .
Because of frequent updates and because I felt supported by Leslie
Reply from Leslie Chappel
April 2nd, 2026 06:56 PM
I'm pleased to hear that the updates and support were helpful for you, William. Providing consistent and supportive communication is always my goal. If there's anything else I can help with, feel free to reach out anytime.
Leslie has been great! I was expecting it to close a couple of weeks ago when the other loan closed, but here we are still waiting.
Reply from Leslie Chappel at CrossCountry Mort...
March 30th, 2026 07:17 PM
I appreciate your feedback, Charles. I'm glad to hear that you've had a positive experience with me so far. I understand the importance of timing and your expectation for the process, and I apologize for any inconvenience this delay may have...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #439603 | Branch NMLS #2458257
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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592
/850
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 439603
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095