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LO State License: AK #AK414061 | Corp State License: AK #AK3113
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5.0
API
S
Sabrina Y
Ketchikan, AK
Posted on February 16th, 2024 08:03 PM
Personable, easily accessible (e-mail, phone, text) support in all phases. Regular notifications on updates.
Reply from Leon McKean
February 17th, 2024 01:07 AM
I'm truly grateful for your kind words, Sabrina. Your feedback is incredibly encouraging and I'm glad to know that you were satisfied with the communication and update system throughout the process. It was my pleasure to assist you with your...
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4.0
API
M
Mary L
Palmer, AK
Posted on February 11th, 2024 02:20 PM
It's was prompt responses and great answers to any questions that we might of had!
Reply from Leon McKean
February 12th, 2024 07:30 PM
I greatly appreciate your feedback, Mary! It was a pleasure helping you and your family navigate through your VA loan process at Academy Mortgage. Your kind words mean a lot, and I am glad I could provide you with prompt responses and answers...
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5.0
API
S
Stephen L
Palmer, AK
Posted on February 11th, 2024 02:10 PM
General knowledge and ability to explain it to someone with little financial knowledge. Very responsive and always friendly.
Reply from Leon McKean
February 12th, 2024 07:32 PM
I'm truly grateful for your kind words, Stephen. It was the entire teams pleasure to assist you in understanding the financial aspects of your VA loan. We strive to provide our clients with the best possible service and to make the process...
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5.0
API
C
Chadd Y
Ketchikan, AK
Posted on February 6th, 2024 03:50 PM
Leon’s team at Academy Mortgage provided excellent service from beginning to end. This is the second time we have worked with them, and specifically with Leon’s team, for the purchase of a home in southeast Alaska. As residents of the area...
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Reply from Leon McKean
February 12th, 2024 07:36 PM
I'm incredibly grateful for your glowing review, Chadd. It was the McKean's team pleasure to work with you again on your home purchase. I understand how competitive the real estate market in southeast Alaska can be, and I'm thrilled we could...
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5.0
API
E
Eric H
Chugiak, AK
Posted on February 4th, 2024 05:06 PM
Treated my client and I like people and not a paycheck. Friendly communication throughout the deal, with weekly updates was great. ?
Reply from Leon McKean
February 12th, 2024 07:38 PM
Thank you so much for the incredible feedback, Eric! My team and I are thrilled to hear that you felt treated with respect and kindness throughout our interactions. Here at Academy Mortgage, we believe in putting people first, and I'm glad...
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5.0
API
E
Emily E
Chugiak, AK
Posted on February 4th, 2024 03:22 AM
Through the entire process everyone on the McKean team were very communicative on updates and keeping me in the loop. They also were willing to explain every step in ways I could understand and absorb as a first time home buyer, which I am...
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Reply from Leon McKean
February 4th, 2024 06:10 AM
I'm absolutely delighted to hear about your positive experience, Emily! The McKean team at Academy Mortgage strives to provide clear and thorough communication throughout the entire process, especially for first-time home buyers like yourself....
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5.0
API
A
Amy S
Wasilla, AK
Posted on January 23rd, 2024 06:27 PM
Leon worked closely with my clients to help them achieve their goal of owning their dream home. He walked them through everything they could do to make this process smooth and seamless and it definitely showed. We appreciate all of his hard...
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Reply from Leon McKean
February 4th, 2024 06:11 AM
Thank you so much, Amy, for such a wonderful review. It was a pleasure working with your clients and helping them in their journey towards owning their dream home. At Academy Mortgage, we always strive for a smooth and seamless process, and...
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5.0
API
A
Alexis W
Wasilla, AK
Posted on January 17th, 2024 02:18 PM
Worked fast, fast response, helpful
Reply from Leon McKean
January 17th, 2024 07:52 PM
I'm thrilled to know that you had a positive experience with my service. Providing quick responses and being readily available to help is something I strive for, so to see it reflected in your review means a great deal to me. Thank you, Alexis,...
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5.0
API
C
Carla N
Palmer, AK
Posted on January 9th, 2024 04:16 PM
Academy is always great with communication throughout the process. I always feel that I know what is going on which makes my job easier. This is also very helpful in making the transaction run smoothly. They are outstanding to work with from...
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Reply from Leon McKean
January 15th, 2024 07:11 PM
I'm incredibly grateful for your high rating and positive review, Carla. Communication is key in our line of work at Academy Mortgage, and I'm glad to hear that our consistent updates have made your job easier and the transaction smoother....
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4.66
API
D
David J
Willow, AK
Posted on December 19th, 2023 11:38 PM
Very helpful through the first time home buying process
Reply from Leon McKean
January 15th, 2024 07:12 PM
I'm thrilled to hear that you found our service helpful, David, especially during such an important time as buying your first home. We strive to make this process as smooth as possible at Academy Mortgage, and I'm glad to see that reflected...
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