

Top 5%
Laura Roberts, Ruoff Mortgage
Senior Loan Officer | NMLS# 1955766 | Ruoff Mortga...

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Laura made the ptocess very easy, and provided sound advice.
Reply from Laura Roberts
July 28th, 2025 04:50 PM
Oh Thank you Mary! It was a blessing to assist you and your son in purchasing your new home.
Many blessings to you on this new journey and always know, that I'm here if I can help with anything in the future. - Laura
Super kind and helpful!!
We would pick her every time!
Quick response time too!
Reply from Owner
July 7th, 2025 04:19 PM
I'm thrilled to hear that you found my assistance helpful and appreciated the quick response time. It was a pleasure working with you, and I would be delighted to assist you again in the future. Thank you for your kind words!
Laura was incredibly reliable throughout the event, and was intent on making sure we fully understood the process. I pray that everyone can experience service like hers.
Reply from Laura Roberts, Ruoff Mortgage
July 2nd, 2025 05:33 PM
David, thank you so very much for these kind words. I really strive to be sure everyone knows the ins and outs of what they are doing. Your words mean the world to me and validate that I am doing the right thing!Thank you again, for allowing...
read more
Laura was so kind and on top of everything!
she did amazing! Answered any questions we had! Thanks Laura!
Reply from Laura Roberts, Ruoff Mortgage
July 1st, 2025 06:06 PM
It was such a blessing to get to know you and David and to help you through this process of buying your first home! If I can assist with anything in the future, don't hesitate to reach out. Don't forget to send pics as you make this cute little...
read more
Great personality! Always quick to respond. Kept us informed throughout the processs. Wonderful to work with her.
Reply from Laura Roberts, Ruoff Mortgage
June 13th, 2025 04:51 PM
Thank you Kim for your kind words and your 5 Star review. It was a pleasure to help you and Bryce thru this process of buying your new home. I wish you many happy memories, blessings and new adventures in this next phase of your journey! If...
read more
Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Todd R
Reply from Owner
June 5th, 2025 02:52 PM
Thank you so much for the perfect rating, Todd! I'm so glad to hear you and Kelly had a great experience. It truly was a pleasure working with you, and I’m grateful for the trust you placed in me. If you ever have any questions or need anything...
read more
FAST and easy , we went from "looking" at another house out of curiosity to closed in 23 days ! We didnt even have a pre approval when we looked at the house .
Reply from Laura Roberts, Ruoff Mortgage
June 5th, 2025 03:52 PM
I’m so happy we were able to help you go from curiosity to closing in just 23 days — what an exciting journey! It was truly a pleasure working with you, and I’m so glad we could make the process smooth and meet your needs along the way. Thank...
read more
Laura was all around great to work with ! She was friendly very informative and very realistic when it came to numbers and what to expect !
Reply from Laura Roberts, Ruoff Mortgage
May 28th, 2025 08:18 PM
Thank you Kiersten for your kind words and great review. It was a pleasure working with you and your mom, to help you take the next steps in your family's journey! I'm always here if I can help you with anything in the future. Wishing you many...
read more
The communication was excellent
Reply from Laura Roberts, Ruoff Mortgage
May 12th, 2025 02:40 PM
I'm glad to hear that you were pleased with the communication throughout the process. It was a pleasure assisting you, and I appreciate your positive feedback. Please let me know if I can assist with anything in the future - Laura
Laura at Ruoff is very professional and caring. She is more than willing to answer any questions. The whole team is very dedicated to take you step by step through the process. I highly recommend this agent.
Reply from Owner
May 6th, 2025 03:56 PM
I'm thrilled to hear that you found the mortgage process with us both professional and supportive. It was a pleasure assisting you, and I truly appreciate your recommendation. If I can assist with anything in the future, please know I am here...
read more
81–90 of 169
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
USDA Loans
Cash-Out Refinances
Specialities
Mortgage Lending
First Time Homebuyer
Down Payment assistance loans
FHA
VA
Conventional
USDA
Renovation lending
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - Senior Loan OfficerDec 4th, 2023 - Current
Memberships
- Access 1111 Lifegroup
- Galveston First Baptist Church - Life Group Leader
- RACI Community Outreach Committee
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1990
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 1955766
Awards
Achievements
- RACI Honor Affiliate of the year 2025
Hobbies
- Faith, Family and Fishing
- Leading my Life Group
- Being very active in my Church
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us