Top 5%
Laura Roberts, Ruoff Mortgage
Senior Loan Officer | NMLS# 1955766 | Ruoff Mortga...
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Excellent job all around, no complaints and nothing I can think of to recommend.
Reply from Owner
October 16th, 2025 08:44 PM
Thank you, Mike, for leaving a 5 star review on Google for me~ I appreciate you taking time to do that and I'm so happy everything went smoothly for you! Thank you again!
Laura
Excellent job all around, no complaints and nothing I can think of to recommend.
Reply from Laura Roberts, Ruoff Mortgage
October 14th, 2025 09:00 PM
Thank you, Mike, for your feedback. I'm happy to know your experience was smooth and met your expectations. If anything arises or you need assistance in the future, don't hesitate to reach out. Your support is valued, and it was great working...
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Everyone was great to work with. When we had questions you was there to answer everythin. We was really nervous about buying a house but everyone we worked with made it a great experience. Thank you so much!!
Reply from Laura Roberts, Ruoff Mortgage
October 14th, 2025 03:57 PM
It’s wonderful to know that the team and I were able to support you through what can be a daunting process. Addressing your questions and easing your concerns was important to me, so I’m glad you found the experience positive. If there’s anything...
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Communication
Reply from Laura Roberts, Ruoff Mortgage
October 8th, 2025 07:08 PM
Thank you so much for the perfect rating! I truly appreciate the trust you placed in me. If you ever have any questions or need anything at all, please don’t hesitate to reach out — I’m always here to help! - Laura
Laura Roberts made this process so easy. She was always available for every meltdown I had! She was wonderful! As long as she's at Ruoff I will never use another company.
Reply from Laura Roberts, Ruoff Mortgage
October 7th, 2025 02:14 PM
Thank you so much, Hannah! 💙 I’m so glad I could help make things a little easier and be there for you through each step of the process. Being able to support my clients during such important moments truly means the world to me. Your trust...
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Laura is amazI g
Reply from Laura Roberts, Ruoff Mortgage
September 23rd, 2025 07:40 PM
Thank you Wendy! I so appreciate your kind words and your 5 star review! thanks for trusting myself and Ruoff to help meet your needs. If I can help in any way in the future, just reach out! - Laura
kept us up to date with everything. Made sure we understood everything that was going on. Very responsive.
Reply from Laura Roberts, Ruoff Mortgage
September 2nd, 2025 03:50 PM
It’s important to me that you felt well-informed and supported throughout the process. Ensuring clear communication and responsiveness is a priority, so I'm pleased to know that it made a positive impact on your experience. If there's anything...
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How hard Laura worked to helps us finally get a home.
Reply from Laura Roberts, Ruoff Mortgage
September 2nd, 2025 03:51 PM
Thank you Kevin for your kind words. It was important to me to ensure the process was as smooth as possible for you. Always feel free to reach out if you need any further assistance. Best wishes in your new home! - Laura
listen to me and help the experience be special
Reply from Laura Roberts, Ruoff Mortgage
September 2nd, 2025 03:51 PM
I'm pleased to know that you felt heard and supported during your experience. Making sure the process was special for you was my goal. If there's anything else I can do for you, feel free to reach out anytime. Thank you, Deloris, for entrusting...
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Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Bobby M
Reply from Owner
September 2nd, 2025 03:52 PM
Thank you for the 5-star rating, Bobby. I appreciate your support and I'm here if you need anything in the future. - Laura
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
USDA Loans
Cash-Out Refinances
Specialities
Mortgage Lending
First Time Homebuyer
Down Payment assistance loans
FHA
VA
Conventional
USDA
Renovation lending
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Positions
- Ruoff Mortgage - Senior Loan OfficerDec 4th, 2023 - Current
Memberships
- Access 1111 Lifegroup
- Galveston First Baptist Church - Life Group Leader
- RACI Community Outreach Committee
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1990
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 1955766
Awards
Achievements
- RACI Honor Affiliate of the year 2025
Hobbies
- Faith, Family and Fishing
- Leading my Life Group
- Being very active in my Church
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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