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Laura Roberts, Ruoff Mortgage - Senior Loan Officer | NMLS# 1955766 | Ruoff Mortgage NMLS# 141868 in Kokomo, IN
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Laura Roberts, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1955766 | Ruoff Mortga...

Ruoff Mortgage - Kokomo
Company Logo
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(260) 999-6200
Kokomo, IN
https://www.ruoff.com/lauraroberts
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
  • Encompass
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    Jase D S
    Greentown, IN
    Posted on October 17th, 2024 08:19 PM
    It was excellent
    Reply from Laura Roberts, Ruoff Mortgage
    October 23rd, 2024 03:12 PM
    Thank you so much, Jase, for the wonderful review and the perfect rating! I'm thrilled to hear that your experience with us at Ruoff Mortgage was excellent. It was an absolute pleasure serving you and I look forward to assisting with your future...
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  • Encompass
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    Danielle N G
    Kokomo, IN
    Posted on October 12th, 2024 02:49 PM
    The whole experience was great. All of our questions were answered promptly and thoroughly.
    Reply from Laura Roberts
    October 13th, 2024 02:59 PM
    Danielle, I’m so happy to hear that you had a great experience with Ruoff Mortgage! It was truly a pleasure being able to answer your questions and help along the way. Your kind feedback means a lot to me, and I want you to know I’m always...
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  • Encompass
    K
    Kayla K
    Kokomo, IN
    Posted on October 5th, 2024 03:23 PM
    Kept us posted on every step of the way!
    Reply from Laura Roberts, Ruoff Mortgage
    October 13th, 2024 02:58 PM
    Kayla, I’m thrilled to hear that you felt well-informed throughout the process! Your kind words truly mean a lot to me. Keeping everyone updated every step of the way is something I care deeply about because I know how important communication...
    read more
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    B
    Brandon T
    Posted on September 27th, 2024 10:38 PM
    Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Brandon T
    Reply from Owner
    October 1st, 2024 05:32 PM
    Thank you, Brandon, for your wonderful feedback and the 5-star rating. I'm thrilled to hear that you had a positive experience with us here at Ruoff Mortgage. Your satisfaction is our priority, and it's great to know we were able to deliver...
    read more
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    Brandon L T
    Kokomo, IN
    Posted on September 27th, 2024 10:37 PM
    Everything was quick and easy
    Reply from Laura Roberts, Ruoff Mortgage
    October 1st, 2024 05:33 PM
    Thank you, Brandon, for your feedback. It's fantastic to hear that you found our process at Ruoff Mortgage to be quick and easy. Please let me know if I can help with anything in the future!
  • Encompass
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    Valerie A V
    Walton, IN
    Posted on September 25th, 2024 02:39 PM
    I feel the appraisal held up the closing. Then the field review which nobody heard of before took over a week and I all I was told was that we were waiting. My realtor ended up getting the information and calling the person that did the field...
    read more
    Reply from Laura Roberts, Ruoff Mortgage
    September 27th, 2024 03:19 PM
    Oh Valerie I am sorry about your recent experience. I want you to know that I value your feedback.  In addition, I appreciate the additional timeyou took to share your feedback with our customer experience team to provide more details with...
    read more
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    Allie P
    Posted on September 15th, 2024 07:05 PM
    Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Allie P
    Reply from Owner
    October 1st, 2024 05:37 PM
    Thank you so much for the perfect rating, Allie! It was a pleasure working with you and I wish you many happy memories in your new home! If there is anything I can do in the future, just reach out! Laura
  • Encompass
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    Allison P
    Kokomo, IN
    Posted on September 15th, 2024 07:05 PM
    Laura was amazing!! From our very first phone call I knew she was going to be a rockstar. She followed up with everything, was always available and super quick to reply to any questions/messages I sent. She made the loan/finance part of purchasing...
    read more
    Reply from Laura Roberts, Ruoff Mortgage
    September 24th, 2024 07:59 PM
    Hi Allison, I'm overjoyed to hear about your positive experience and I can't thank you enough for such a glowing review! I strive to make the mortgage process as stress-free and straightforward as possible for my clients, so it's wonderful...
    read more
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    Deborah P
    Posted on September 11th, 2024 02:50 AM
    Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Deborah P
    Reply from Owner
    September 12th, 2024 05:05 PM
    Thank you, Deborah, for your kind review! I'm thrilled to receive a 5-star rating from you. It's always a pleasure to provide great service, and I hope to continue assisting you with your mortgage needs in the future. If you have any questions...
    read more
  • Encompass
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    Deborah A P
    Lafayette, IN
    Posted on September 11th, 2024 02:50 AM
    Laura was so nice and very reassuring. Any time I had a question she answered promptly. She made the whole process go very well!
    Reply from Laura Roberts, Ruoff Mortgage
    September 12th, 2024 05:07 PM
    Deborah it was a pleasure to assist you throughout the process and I'm glad I could provide reassurances when needed. I always aim to answer any questions as quickly as possible, and I'm happy to hear that I was able to make the whole process...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Mortgage Refinance
    USDA Loans
    Cash-Out Refinances
    Specialities
    Mortgage Lending
    First Time Homebuyer
    Down Payment assistance loans
    FHA
    VA
    Conventional
    USDA
    Renovation lending
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    Positions
    • Ruoff Mortgage - Senior Loan Officer
      Dec 4th, 2023 - Current
    Memberships
    • Access 1111 Lifegroup
    • Galveston First Baptist Church - Life Group Leader
    • RACI Community Outreach Committee
      • View All
    Addresses and Serving Areas
    Primary Serving Area
    Kokomo, IN
    Other Serving Areas
    Tipton, IN
    Russiaville, IN
    Greentown, IN
    Peru, IN
    Sharpsville, IN
    Atlanta, IN
    View All

    Year Started

    1990

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 1955766
    Awards
    Achievements
    • RACI Honor Affiliate of the year 2025
    Hobbies
    • Faith, Family and Fishing
    • Leading my Life Group
    • Being very active in my Church
      • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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