The Kim Moon Group
Mortgage Area Manager | NMLS # 542672
Kim Moon and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
The process was easy and seamless!!!
The whole experience was positive. Filling out forms online intuitive and straightforward. There was prompt communication when needed. Over all, it was a good experience.
Look up the definition of “Customer Service “ in the dictionary (or Google these days) and the VERY first definition is the entire FirstBank team. PERIOD.
It wasn't 1st bank that was lagging it was the appraisal.
The team was good about communicating with us. We did have trouble understanding the estimated closing statement and we have seen 15+ over the past 40 years. It may well have been VA requirements that made it difficult to understand.
Kim and her team walked me through the loan process step by step!! Answered my questions and any hour of the day. First Bank is lucky to have Kim and her team as employees!
Communication
Kim made the whole process SO easy and straightforward!
Very easy to get loan, and great communication throughout the process.
Kim and Melanie were absolutely terrific! From the moment we connected to discuss interest rates, loans, and locking my rate to the day of closing their level of professionalism, patience, and knowledge has continued to impress me. I know I’m...
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About
Kim Moon and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 542672
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433