

The Kim Moon Group
Mortgage Area Manager | NMLS # 542672

Kim Moon and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kim, Melanie, and the entire team were incredible to work with. They were communicative, efficient, and helpful at every step of the loan process. Would highly recommend!
I had a great experience working with Kim Moon, Melanie Mullins, and the whole Kim Moon Group team. They are communicative, efficient, and very helpful in navigating the loan process. Highly recommend!
Reply from Owner
May 13th, 2026 12:00 AM
Hello, Eva! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
Kim was knowledgeable and very easy to work with during the entirety of the home buying process. She was responsive and answered every question we had with clarity. Great team to work with and I would recommend her and her team to anyone!
read more
Kim has been a great asset to us during our initial home purchase and refinancing! She is a great communicator and always available to answer questions.
Kim Moon was great to work with during our initial home purchase and refinancing! She is a great communicator and always available to answer questions. 10/10 recommendation!
Reply from Owner
March 13th, 2026 12:00 AM
Thank you so much for leaving a kind review, Blake! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Kim and team are the best! Kim provides personalized support an d the whole team is very responsive and communicative. Really enjoy working with the Kim Moon group
The team went all in and above for us and we are extremely thankful.
Kim is always excellent to work with. Professional, knowledgeable, and available for her clients 24/7. Thanks Kim!
Kim was wonderful to work with. She was always available and helped us stay on track. She is very thorough and her team is easy to work with.
Reply from Kim Moon
February 22nd, 2026 05:37 PM
Thank you, Hannah! I appreciate your business!
The Kim Moon Group has received a review with 5 star rating from Hannah G
91–100 of 900
About
Kim Moon and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 542672
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433