Kim Shuey
Senior Mortgage Loan Originator
Mutual of Omaha Mortgage - Nebraska, NE
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mort... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
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Reviews from Web
Everything was very organized and moved forward on schedule. Everyone knew what they were doing.
Reply from Kim Shuey
October 8th, 2025 11:40 AM
I'm thrilled to hear that you had such a positive experience with our team at Mutual of Omaha Mortgage, Diana. We strive to provide our customers with a smooth and organized process, and I'm glad to hear that our efforts were appreciated. Your...
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It was a great experience . Kim was really good in explaining all our questions. Really helpful!
Reply from Kim Shuey
October 8th, 2025 11:40 AM
I'm thrilled to hear about your positive experience, Tanuja! Your words truly mean a lot to me. I always strive to provide clear and concise explanations to all questions, so it's wonderful to know that was beneficial during your process with...
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Kim was a good loan officer. She stayed on top of things and tried to resolve issues to the best of her abilities. However, we would never work with Mutual of Omaha mortgage again due to the incompetence of the loan processing department. numerous...
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Reply from Bill Sullivan
October 8th, 2025 11:40 AM
Thank you for your detailed feedback, Carolyn. It's good to hear that Kim was able to provide a satisfactory service and navigate challenges as they arose. We deeply apologize for the unfortunate experience you've had with our loan processing...
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Great at answering questions
Reply from Kim Shuey
October 8th, 2025 11:40 AM
I'm thrilled to hear that you were satisfied with how I handled your questions, Ashok. It's always my aim to provide clear, accurate information to help our clients at Mutual of Omaha Mortgage. Your positive feedback truly means a lot. Looking...
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Kim is an amazing agent - very professional, easy to reach, attentive and responsive. She is always willing to go an extra mile for her clients. What a great experience working on a loan with Kim! Thank you!!
Kim is efficient and a great communicator.
Reply from Kim Shuey
October 8th, 2025 11:40 AM
Hi Rebekah, I appreciate your kind words and high rating! It's always a priority for me to maintain clear communication and efficiency in my work at Mutual of Omaha Mortgage. I'm glad to know that you've had a positive experience. Looking forward...
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Mis-stating my amount due at signing by nearly $30,000 really screwed me over and put me in a bad position. Charging and setting up a traveling notary for my portion of the signing cost me unnecessary additions funds without discussing it with...
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Reply from Kim Shuey
October 8th, 2025 11:40 AM
I sincerely apologize, Douglas, for the issues you encountered during your experience with Mutual of Omaha Mortgage. It seems there was a significant discrepancy in the amount due at signing, which must have been upsetting and disruptive. Additionally,...
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Kim swooped in and out-performed our local lender by a landslide. She was reachable and personable and reassuring throughout the process. 10/10 will stay with Kim and recommend her to others.
Reply from Kim Shuey
October 8th, 2025 11:40 AM
I'm really grateful for your high rating and kind words, Katelyn. It was a pleasure to be there for you and provide the best service possible. I'm always here if you need anything else or have any questions. It's wonderful to know you'll be...
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Kim went above and beyond to help us, we switched lenders to Mutual of Omaha last minute and she made it the process so much easier than we thought it could be! She is very knowledgeable and helpful!
Reply from Kim Shuey
October 8th, 2025 11:40 AM
Thank you so much for your wonderful feedback, Christianna! I'm elated to hear that your experience with Mutual of Omaha Mortgage was a positive one and that I could help ease the process for you. Your words are truly appreciated and they encourage...
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Responsive
Reply from Kim Shuey
October 8th, 2025 11:40 AM
I'm thrilled to hear that you found me responsive, Gary. It's always my goal to provide excellent service. Your feedback affirms that I'm doing my job correctly. Thank you for taking the time to leave a review, and for giving Mutual of Omaha...
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional, FHA, VA refinances and purchases
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS#410338
Awards
Achievements
- President's Club 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2021
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org