Kim Shuey
Senior Mortgage Loan Originator
Mutual of Omaha Mortgage - Nebraska, NE
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mort... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
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Reviews from Web
I discussed mortgage terms with loan officers from multiple mortgage companies, but Kim was the only one who cheerfully worked with me to calculate various scenarios for down payments, points, and interest rates until finding the perfect loan...
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Reply from Kim Shuey
October 8th, 2025 11:40 AM
I'm absolutely thrilled to hear how satisfied you are with the mortgage package we came up with! It was my pleasure to assist you as you navigated through the different scenarios. Your kind words and the time you took to write this review mean...
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Kim Shuey along with Michelle guided us perfectly through the entire process. Greatly appreciative of their diligence and hard work!
Reply from Kim Shuey
October 8th, 2025 11:40 AM
Thank you so much for your kind words, April. I'm thrilled to hear you had a positive experience with us at Mutual of Omaha Mortgage. Michelle and I work hard to ensure our clients are guided through the process seamlessly and your recognition...
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On 6/28/24 we received our pre-closing disclosures. All was good up until this point. Then on 7/03, 1 business day prior to our closing signing date, we received the "final" closing disclosures. There was a $2,600 increase in the cash to close!...
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Reply from Bill Sullivan
October 8th, 2025 11:40 AM
I'm so sorry your experience with fell short of expectations. My team was in the midst of a rebuild because some of those team members fell short of MY expectations. It was feedback like yours that ultimately made us aware that we needed to...
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Originally had wrong closing date, causing unnecessary stress. Difficult to get a hold of and communicate with at times. Sometimes abrasive And not customer friendly. All of these statements refer to Mutual of Omaha, not Kim herself.
Reply from Kim Shuey
October 8th, 2025 11:40 AM
I'm so sorry your experience with fell short of expectations. My team was in the midst of a rebuild because some of those team members fell short of MY expectations. It was feedback like yours that ultimately made us aware that we needed to...
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Prompt response
Reply from Kim Shuey
October 8th, 2025 11:40 AM
I appreciate your feedback, Kulin! It's always rewarding to hear that my responses were prompt and met your expectations. Your satisfaction is the top priority for us at Mutual of Omaha Mortgage. Thank you for taking the time to leave this...
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I was half way into a 30 day closing when I realized my initial lender closing costs, interest rate and monthly mortgage was too to pricey for my comfort zone and budget. I decided to look around to see if I could do better. With only 14 days...
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Reply from Kim Shuey
October 8th, 2025 11:40 AM
I'm overjoyed to hear about your positive experience, Mark. Being able to make your mortgage more affordable and keep everything on schedule is exactly what I aim for. Your feedback greatly motivates me to keep striving for exceptional service....
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Kim's response times, knowledge of the rates, competitors, and the process was outstanding. I can't say enough how quickly Kim and team responded to us, even on weekends and a holiday. We went with Mutual of Omaha because.of rates and Kim's...
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Reply from Kim Shuey
October 8th, 2025 11:40 AM
I'm so sorry to hear about your negative experience. The team of real estate professionals you choose along your road to home ownership is critical to the outcome. Although, Mutual of Omaha Mortgage could have done a deeper dive into your real...
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Kim was very knowledgeable and always responded to questions very quickly! She was great to work with and made the process very smooth.
Reply from Kim Shuey
October 8th, 2025 11:40 AM
Thank you so much for your kind words, Jessica. I'm thrilled to hear you found my responses timely and that the process went smoothly. That's always my goal! It was truly a pleasure working with you and I'm here if you have any future mortgage...
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Kim was wonderful at every step of the process. She was patient, answering all of my many questions as a first time home buyer. She was always friendly, kind, and a great communicator. Ended up with a very competitive rate and a smooth closing....
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Reply from Kim Shuey
October 8th, 2025 11:40 AM
Hello Benjamin! Thank you so much for your excellent rating and kind words. It was a pleasure working with you and I'm thrilled to hear that you found value in the service you received. As a first time home buyer, it's pretty normal to have...
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Kim is highly professional with excellent communication skills. Despite having less than two weeks until the closing date, she did an outstanding job to ensure everything was completed on time.
Reply from Kim Shuey
October 8th, 2025 11:40 AM
Thank you for your wonderful feedback, Reda. It was crucial to ensure your mortgage closing was completed on time, and I'm thrilled to have made the process smooth for you. I'm so glad you appreciated my communication skills and professionalism....
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional, FHA, VA refinances and purchases
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS#410338
Awards
Achievements
- President's Club 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2021
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org