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Ken Crandall - Sr Loan Originator, NMLS ID# 17854 in Louisville, KY

Ken Crandall

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Sr Loan Originator, NMLS ID# 17854

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Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an in... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
84%
4 Star
11%
3 Star
1%
2 Star
1%
1 Star
3%
Reviews from Web
  • SFTP
    J
    JAMES F
    EDGEFIELD, SC
    Posted on June 11th, 2025 10:16 PM
    Great service, professional service and awesome support from all members
    Reply from Ken Crandall
    June 11th, 2025 11:12 PM
    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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    WAYNE E
    KAHULUI, HI
    Posted on June 11th, 2025 09:40 PM
    The whole loan process went smoothly and Ken was very helpful in communicating from the beginning to the end. I will definitely recommend ameriSave to my friends and family.
    Reply from Ken Crandall
    June 11th, 2025 10:11 PM
    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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  • SFTP
    M
    MONICA S
    DALLAS, TX
    Posted on June 9th, 2025 02:25 AM
    Me. Crandall was very honest and straight foward about the whole beginning of process. He was a blessing!
    Reply from Ken Crandall
    June 9th, 2025 02:49 AM
    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
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    ANGELA E
    HARTFORD, CT
    Posted on June 8th, 2025 01:17 AM
    I'm a person who likes to be informed, on everything, because I mentioned to them having this kind of transition makes me very nervous, I wish they had called more, or even email me to let me know what was going on This was a quick transition...
    read more
    Reply from Ken Crandall
    June 8th, 2025 01:57 AM
    Thank you for allowing us to serve you and for your feedback! If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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    KEVIN P
    SPRINGFIELD, MA
    Posted on May 25th, 2025 03:50 AM
    professional and experienced efficent process my questions were answered quickly i was pleased with my experience i recommend thiem and will use them in the future .
    Reply from Ken Crandall
    May 25th, 2025 04:07 AM
    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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    BRANDON H
    KISSIMMEE, FL
    Posted on April 30th, 2025 03:04 PM
    Ken was very knowledgeable and discussed the best options for my needs. Communicated through every step of the process with any questions I had. Very satisfied with the whole experience. Would recommend to others.
    Reply from Ken Crandall
    April 30th, 2025 03:49 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
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    JONATHAN M
    SAN ANTONIO, TX
    Posted on April 29th, 2025 03:07 PM
    Everything from start to finish was a smooth process. They Helped me with whatever i needed and the online portal is great. Thank you
    Reply from Ken Crandall
    April 29th, 2025 04:00 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
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    MARY G
    ATMORE, AL
    Posted on April 27th, 2025 02:16 PM
    Helpful friendly people to have to answer my questions
    Reply from Ken Crandall
    April 27th, 2025 02:58 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
  • SFTP
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    WILLIAM M
    POWELL, TN
    Posted on April 19th, 2025 01:47 PM
    walking me through the process
    Reply from Ken Crandall
    April 19th, 2025 02:20 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
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    JOHN B
    CINCINNATI, OH
    Posted on March 29th, 2025 06:13 PM
    Smooth and timely process. Also the help of Theresa Roscam, loan officer.
    Reply from Ken Crandall
    March 29th, 2025 07:10 PM
    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
  • 51–60 of 280
    About
    Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an informed decision to get the best product available. s born and raised in Michigan and my career has taken me to North Carolina, Kansas and Kentucky. I'm an avid hockey player and enjoy soccer & cycling as well as fly fishing. I have a BS Degree from the Kelly School of Business at Indiana University, a BA Degree from the Indiana University College of Arts & Sciences and an MBA in Finance from Western Michigan University.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • AZ - 0926994; CA - CA-DBO17854; CO - 100044100; CT - 62985; FL - LO24032; GA - 44960; IL - 031.0027913; IN - 11592; KY - 22411
    • MD - 17854; ME - 17854; MI - 17854; MN - MN-MLO-17854; NC - I-162366; ND - NDMLO17854; NJ - 17854; OR - 17854; PA - 24323; RI - 17854
    • NMLS ID# 17854
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    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.