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Ken Crandall - Sr Loan Originator, NMLS ID# 17854 in Louisville, KY

Ken Crandall

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Sr Loan Originator, NMLS ID# 17854

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Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an in... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
84%
4 Star
11%
3 Star
1%
2 Star
1%
1 Star
3%
Reviews from Web
  • FTP
    A
    ANTHONY I
    WAKE FOREST, NC
    Posted on January 15th, 2021 08:13 PM
    Excellent service!
  • FTP
    B
    BRIAN M
    CHATSWORTH, GA
    Posted on January 13th, 2021 04:51 PM
    Ken handled my refinance during the 2020 Christmas Holidays and answered all my questions via email rather quickly. He worked to beat other offers and was informative when asked. My Refinance closed in under 45 days with several changes made...
    read more
  • FTP
    S
    SUSIE M
    PHOENIX, AZ
    Posted on January 9th, 2021 10:14 PM
    This is not the first time I’ve dealt with Ken. Ken was very attentive to my needs and was on target with all of my questions. I would highly recommend Ken Crandall
  • FTP
    V
    VALENTINA T
    GLEN ROCK, NJ
    Posted on January 7th, 2021 03:19 AM
    What sets Amerisave apart is the excellent customer service and integrity. My loan officer was very patient with me throughout the process, promptly answered every text, emails and phone call. He went above and beyond to ensure that everything...
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  • FTP
    J
    JONATHAN J
    HERNDON, VA
    Posted on December 30th, 2020 10:12 PM
    Prompt, accurate feedback at every step. Took care of issues any time of the day. Always gave appearance that our loan was a priority.
  • FTP
    J
    JOHN F
    LITTLETON, CO
    Posted on December 28th, 2020 08:31 PM
    Communication was poor and it was difficult to get ahold of anyone to speak to. When I needed to speak to a person I wouldn't be able to and typically had to wait 24 hours for a return call.My user interface was different from theirs so when...
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  • FTP
    G
    GUY S
    CLARKSTON, MI
    Posted on December 26th, 2020 09:51 PM
    Ken listened to why I wanted a refi - to lower my monthly payment. He was able to come up with a product that met all my criteria. The online “paperwork” was easy and quick. Even at closing is was able to work with Kelly to keep “funds to the...
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  • FTP
    R
    RENEE S
    NAPLES, FL
    Posted on December 21st, 2020 10:06 PM
    Better trained processors
  • FTP
    C
    CYNTHIA H
    NORTH CHESTERFIELD, VA
    Posted on December 14th, 2020 08:06 PM
    This was the second time I have worked with AmeriSave and Ken Crandall is the best!
  • FTP
    H
    HARIKA A
    CHANDLER, AZ
    Posted on December 14th, 2020 05:54 PM
    Working with Ken has been a fantastic experience, very knowledgeable and gave us all the possible loan options and answered all of our questions . Five star service, I highly recommend Ken to other.
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    About
    Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an informed decision to get the best product available. s born and raised in Michigan and my career has taken me to North Carolina, Kansas and Kentucky. I'm an avid hockey player and enjoy soccer & cycling as well as fly fishing. I have a BS Degree from the Kelly School of Business at Indiana University, a BA Degree from the Indiana University College of Arts & Sciences and an MBA in Finance from Western Michigan University.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • AZ - 0926994; CA - CA-DBO17854; CO - 100044100; CT - 62985; FL - LO24032; GA - 44960; IL - 031.0027913; IN - 11592; KY - 22411
    • MD - 17854; ME - 17854; MI - 17854; MN - MN-MLO-17854; NC - I-162366; ND - NDMLO17854; NJ - 17854; OR - 17854; PA - 24323; RI - 17854
    • NMLS ID# 17854
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    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.