Ken Crandall
Sr Loan Originator, NMLS ID# 17854
Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an in... Show More
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Reviews from Web
Mr. Crandall was extremely pleasant and he was very professional in assisting me in getting through the process and he was always there to answer my questions or concerns. He provided nothing short of excellent on his customer service!! I would...
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Reply from Ken Crandall
December 10th, 2023 03:09 PM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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Ken is very knowledgeable and answered any and all of my questions.
Reply from Ken Crandall
November 22nd, 2023 04:52 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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Even though there was a 6-hour time difference, we were able to stay in touch during critical times during the process.
My only issue is that I wish that the expertise that I got from the mortgage company crossed out of the realm a little bit. IE experiential knowledge. For example I was attempting to transfer money for the first time from a bank and stumbled...
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Reply from Ken Crandall
October 15th, 2023 05:21 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************...
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They were knowledgeable and responsive to my questions. Once I had a problem, they were willing to discuss the solutions and alternative solutions.
Reply from Ken Crandall
October 11th, 2023 10:34 AM
Thank you for allowing us to serve you and for your kind feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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He was very good and on top of communication which helped when things got sticky.
Great experience and great guidance step by step throughout the process.
Reply from Ken Crandall
September 28th, 2023 03:13 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Excellent service. Very professional. Easy to converse with. Highly satisfied with the process
Reply from Ken Crandall
September 17th, 2023 04:53 AM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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Good follow through
Ken was absolutely wonderful to work with. He made this process as quick and painless as possible. He was very kind and polite.He was so great that I actually regret wasting my time doing business with anyone before him. Thanks for everything...
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Reply from Ken Crandall
September 7th, 2023 02:34 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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About
Excellent customer service is my top priority. I ask a lot of questions to make sure I fully understand the goals and needs of the borrowers so I can provide multiple loan options. It's my goal to educate the borrower so they can make an informed decision to get the best product available. s born and raised in Michigan and my career has taken me to North Carolina, Kansas and Kentucky. I'm an avid hockey player and enjoy soccer & cycling as well as fly fishing. I have a BS Degree from the Kelly School of Business at Indiana University, a BA Degree from the Indiana University College of Arts & Sciences and an MBA in Finance from Western Michigan University.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Licenses
- AZ - 0926994; CA - CA-DBO17854; CO - 100044100; CT - 62985; FL - LO24032; GA - 44960; IL - 031.0027913; IN - 11592; KY - 22411
- MD - 17854; ME - 17854; MI - 17854; MN - MN-MLO-17854; NC - I-162366; ND - NDMLO17854; NJ - 17854; OR - 17854; PA - 24323; RI - 17854
- NMLS ID# 17854
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Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.