Kelsey Dunbar, Ruoff Mortgage
Loan Officer | NMLS# 543514 | Ruoff Mortgage NMLS#...
Additional Licenses: NMLS# 543514.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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9 AM to 5 PM
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Great experience.
Communication
Reply from Kelsey Scheller
June 24th, 2025 09:07 AM
I'm pleased to hear that you were satisfied with the communication throughout your experience. It was a pleasure assisting you at Ruoff Mortgage, and your feedback is greatly appreciated.
Fast, easy to understand, & was great to work with.
Communciation was great . Kelsey answered all of questions clearly so we understood & was quick
Reply from Kelsey Scheller
June 18th, 2025 11:49 PM
I'm thrilled to hear that you found the communication clear and timely. It was a pleasure assisting you, and I appreciate your kind words. If you have any more questions in the future, I'm here to help.
The whole process was great we used Ruoff before when there was a Logansport branch so we wanted to stay with them even though there wasn't one here anymore
Perfect lines of communication letting me
know when I had documentations to sign or if needed something .
Reply from Kelsey Scheller
June 13th, 2025 04:08 PM
I'm glad to hear that the communication throughout the process met your expectations, Albert. It was a pleasure assisting you with your mortgage needs at Ruoff Mortgage. If you have any further questions or need assistance, feel free to reach...
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Kelsey was extremely helpful throughout the whole process. Couldn't have done it without her!
Reply from Kelsey Scheller
June 7th, 2025 02:57 PM
I'm thrilled to hear that I could assist you throughout the process, Nathaniel. It was a pleasure working with you. Thank you for your kind words and trust in Ruoff Mortgage!
Kelsey was fantastic and did an amazing job explaining the whole process to us. She was incredibly reliable and made everything less stressful.
Reply from Kelsey Scheller
June 6th, 2025 05:06 PM
I'm thrilled to hear that I was able to make the process clear and less stressful for you. It was a pleasure working with you, and I appreciate your kind words.
Kelsey went above and beyond to to get things done in a quick and effective manner! When we hit some road blocks she was right on making sure she got everything back ok track! I could not have asked for a better home buying experience!
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Reply from Kelsey Scheller
May 19th, 2025 03:15 PM
I'm thrilled to hear that you had such a positive home buying experience, Ashley. It was a pleasure working with you, and I'm glad I could help navigate any challenges along the way. Thank you for your kind words and for choosing Ruoff Mortgage!...
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Kelsey Dunbar, Ruoff Mortgage has received a review with 5 star rating from Logan S
11–20 of 26
About
Additional Licenses: NMLS# 543514.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
USDA Loans
Self-Employed Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 543514
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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