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Kelly Santos - Branch Manager & Loan Officer | NMLS ID #994273

Kelly Santos

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Branch Manager & Loan Officer | NMLS ID #994273

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We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process... Show More
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Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
9 AM to 5 PM
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • SFTP
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    Gerard M
    PORT RICHEY, FL
    Posted on July 7th, 2026 06:28 PM
    Extremely knowledgeable, task and detailed focused. Anticipated potential changes affecting loan stacking resulting from HUD changes to Florida State and Pasco County PDA loans. She is simply the best would always recommend her.
    Reply from Kelly Santos
    July 7th, 2026 08:02 PM
    Gerard, I really appreciate your kind words and the 5-star rating. It's great to know that my focus on details and knowledge about loan changes was helpful to you. Thank you for your recommendation, and feel free to reach out if you need any...
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    Joseph L
    NEW PORT RICHEY, FL
    Posted on June 7th, 2026 02:55 PM
    Kelly was very knowedgable and lrofesional.and got me more than what I needed in my loan . Would definitely recommend her ..
    Reply from Kelly Santos
    September 1st, 2026 03:51 PM
    I'm grateful for your kind words, Joseph. It's wonderful to hear that you found my knowledge and professionalism helpful in securing your loan. Your recommendation is greatly appreciated!
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    Kelly Y
    Posted on May 26th, 2026 07:52 PM
    Kelly and her team are the absolute best. From start to finish they make sure everything is taken care of. They are very communicative. They follow up quickly. I will refer her to anyone who needs a mortgage or loan.
    Reply from Kelly Santos
    September 1st, 2026 03:52 PM
    Thank you, Kelly, for the wonderful feedback. I'm pleased to know that you found our communication and follow-up helpful throughout the process. Your referrals are greatly appreciated and I’m glad to have been able to assist you.
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    John D
    Spring Hill, FL
    Posted on May 23rd, 2026 03:01 PM
    Kelly is the best around ! She guided me through the whole process and made sure all my paperwork was submitted correctly. Not to mention, she was always willing to answer any and all questions I had . Kelly was a pleasure to work with , and...
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    Reply from Kelly Santos
    September 1st, 2026 03:52 PM
    Thank you, Kelly, for the wonderful feedback. I'm pleased to know that you found our communication and follow-up helpful throughout the process. Your referrals are greatly appreciated and I’m glad to have been able to assist you.
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    Kenneth R
    NEW PORT RICHEY, FL
    Posted on May 11th, 2026 10:34 PM
    Kelly and her team made everything easy throughout the whole proces. Communication was great 😊
    Reply from Kelly Santos
    September 1st, 2026 03:52 PM
    I'm happy to hear that the process was easy for you, Kenneth. I appreciate your kind words about our communication. Thank you for the wonderful rating!
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    Claudia G
    NEW PORT RICHEY, FL
    Posted on April 29th, 2026 12:10 AM
    I am truly happy that I had the opportunity to work with Kelly. She is truly professional, helpful, and always available. I highly recommend her to everyone.
    Reply from Kelly Santos
    April 29th, 2026 02:10 PM
    We're grateful for your positive feedback, Claudia. It's wonderful to hear that Kelly's professionalism and helpfulness made such a great impact on your experience with us. Thank you for recommending her so highly!
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    Taryn H
    Holiday, FL
    Posted on April 18th, 2026 01:40 AM
    Kelly and her team examined everything every step of the way, so that I could understand it. They were all promt at returning phone calls, emails, and text msgs. No one ever got upset at all the questions or concerns I had, being a first time...
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    Reply from Kelly Santos
    April 29th, 2026 02:11 PM
    Thank you, Taryn, for sharing your wonderful experience with Kelly and her team. We're pleased to hear that their thoroughness and prompt communication made your first homebuying journey smooth and comfortable. Your recommendation means a great...
    read more
  • SFTP
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    Russell H
    INVERNESS, FL
    Posted on April 13th, 2026 07:28 PM
    Great, friendly service.
    Reply from Kelly Santos
    April 29th, 2026 02:14 PM
    Thank you Russ for the great feedback and the 5-star rating!
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    Cynthia N
    SPRING HILL, FL
    Posted on April 6th, 2026 12:39 PM
    Kelly and her team were always on top of everything. Great communication and quick close.
    Reply from Kelly Santos
    April 29th, 2026 02:15 PM
    I'm grateful for your positive feedback, Cynthia. It's wonderful to know that you appreciated our communication and the quick closing process. If you have any more needs in the future, please feel free to reach out.
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    Susan H
    INVERNESS, FL
    Posted on March 25th, 2026 07:08 PM
    Kelly was wonderful to work with, was very responsive and helpful i I highly recommend her
    Reply from Kelly Santos
    April 29th, 2026 02:15 PM
    I appreciate your kind words and recommendation, Susan. It was a pleasure working with you and I'm glad I could be responsive and helpful during the process. If you ever need assistance in the future, please feel free to reach out.
  • 11–20 of 200
    About
    We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Positions
    • Atlantic Coast Mortgage - Branch Manager
      Nov 14th, 2025 - Current
    Memberships
    • West Pasco Board of Realtors
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID #994273
    • Licensed in FL, TN
    Hobbies
    • Concerts, cooking, going to restaurants, OrangeTheory Fitness
    • travel
    Disclaimer
    Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)