

Kelly Santos
Branch Manager & Loan Officer | NMLS ID #994273

We believe that a closed loan is not the end of our relationship - it's just the beginning.
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process... Show More
Contact Info
New Port Richey, FL
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I'm a new home buyer, and Kelly and her team made this experience so easy. I was dreading anxiety that I've heard comes along with this whole process from friends and family, but this was one of the easiest major decisions / purchases I've...
read more
Reply from Kelly Santos
September 9th, 2026 07:33 PM
We're grateful to hear that Kelly and her team made your first home-buying experience smooth and stress-free, Matthew. It's wonderful to know that we could help ease the anxiety often associated with such a significant decision. Thank you for...
read more
Kelly and her team made everything as easy as possible!
Reply from Kelly Santos
September 2nd, 2026 06:15 PM
I'm pleased to hear that you found the process easy with my team, Kira. Thank you for the great rating and your kind words!
Easy process to follow with continual updates and alerts when something was needed. Even with a change in the structure of the loan there was never any issues. Extremely nice and easy people to work with.
Reply from Kelly Santos
September 1st, 2026 03:51 PM
Thank you, Kelli, for sharing your experience and the great rating. I'm pleased to hear that the process was smooth and that you felt well-informed throughout. It's wonderful to know that working with us was easy and pleasant for you.
Kelly is amazing and did everything possible to make this process smooth and seamless. It was a great experience and I highly recommend her!
Reply from Kelly Santos
July 20th, 2026 02:07 PM
Thank you for your wonderful feedback, Lorena! Your recommendation is greatly appreciated!
Kelly and her team were great to work with and the process went very smoothly. I will recommend them to all of my friends and family.
Reply from Kelly Santos
July 20th, 2026 02:08 PM
We're grateful for your kind words, Lucille. It’s wonderful to hear that we provided a smooth process for you! Your recommendation means a lot to us, and we appreciate your support.
Thank you, Kelly for helping us in getting he loan. You are exceptional!!!
Reply from Kelly Santos
July 7th, 2026 08:01 PM
I'm grateful for your kind words, Maria! I'm happy to have been able to assist you with your loan. If you ever need anything else, please feel free to reach out.
Extremely knowledgeable, task and detailed focused. Anticipated potential changes affecting loan stacking resulting from HUD changes to Florida State and Pasco County PDA loans. She is simply the best would always recommend her.
Reply from Kelly Santos
July 7th, 2026 08:02 PM
Gerard, I really appreciate your kind words and the 5-star rating. It's great to know that my focus on details and knowledge about loan changes was helpful to you. Thank you for your recommendation, and feel free to reach out if you need any...
read more
Kelly was very knowedgable and lrofesional.and got me more than what I needed in my loan .
Would definitely recommend her ..
Reply from Kelly Santos
September 1st, 2026 03:51 PM
I'm grateful for your kind words, Joseph. It's wonderful to hear that you found my knowledge and professionalism helpful in securing your loan. Your recommendation is greatly appreciated!
Kelly and her team are the absolute best. From start to finish they make sure everything is taken care of. They are very communicative. They follow up quickly. I will refer her to anyone who needs a mortgage or loan.
Reply from Kelly Santos
September 1st, 2026 03:52 PM
Thank you, Kelly, for the wonderful feedback. I'm pleased to know that you found our communication and follow-up helpful throughout the process. Your referrals are greatly appreciated and I’m glad to have been able to assist you.
Kelly is the best around ! She guided me through the whole process and made sure all my paperwork was submitted correctly. Not to mention, she was always willing to answer any and all questions I had . Kelly was a pleasure to work with , and...
read more
Reply from Kelly Santos
September 1st, 2026 03:52 PM
Thank you, Kelly, for the wonderful feedback. I'm pleased to know that you found our communication and follow-up helpful throughout the process. Your referrals are greatly appreciated and I’m glad to have been able to assist you.
10 of 196
About
We believe that a closed loan is not the end of our relationship - it's just the beginning.
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Atlantic Coast Mortgage - Branch ManagerNov 14th, 2025 - Current
Memberships
- West Pasco Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID #994273
- Licensed in FL, TN
Hobbies
- Concerts, cooking, going to restaurants, OrangeTheory Fitness
- travel
Disclaimer
Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)