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Kelly Santos - Branch Manager & Loan Officer | NMLS ID #994273

Kelly Santos

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Branch Manager & Loan Officer | NMLS ID #994273

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We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Overall Ratings
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Reviews from Web
  • SFTP
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    Matthew S
    NEW PORT RICHEY, FL
    Posted on September 9th, 2026 07:01 PM
    I'm a new home buyer, and Kelly and her team made this experience so easy. I was dreading anxiety that I've heard comes along with this whole process from friends and family, but this was one of the easiest major decisions / purchases I've...
    read more
    Reply from Kelly Santos
    September 9th, 2026 07:33 PM
    We're grateful to hear that Kelly and her team made your first home-buying experience smooth and stress-free, Matthew. It's wonderful to know that we could help ease the anxiety often associated with such a significant decision. Thank you for...
    read more
  • SFTP
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    Kira H
    NEW PORT RICHEY, FL
    Posted on September 2nd, 2026 12:19 PM
    Kelly and her team made everything as easy as possible!
    Reply from Kelly Santos
    September 2nd, 2026 06:15 PM
    I'm pleased to hear that you found the process easy with my team, Kira. Thank you for the great rating and your kind words!
  • SFTP
    K
    Kelli E
    PORT RICHEY, FL
    Posted on September 1st, 2026 03:43 PM
    Easy process to follow with continual updates and alerts when something was needed. Even with a change in the structure of the loan there was never any issues. Extremely nice and easy people to work with.
    Reply from Kelly Santos
    September 1st, 2026 03:51 PM
    Thank you, Kelli, for sharing your experience and the great rating. I'm pleased to hear that the process was smooth and that you felt well-informed throughout. It's wonderful to know that working with us was easy and pleasant for you.
  • SFTP
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    Lorena W
    SAFETY HARBOR, FL
    Posted on July 20th, 2026 01:50 PM
    Kelly is amazing and did everything possible to make this process smooth and seamless. It was a great experience and I highly recommend her!
    Reply from Kelly Santos
    July 20th, 2026 02:07 PM
    Thank you for your wonderful feedback, Lorena! Your recommendation is greatly appreciated!
  • SFTP
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    Lucille H
    NEW PORT RICHEY, FL
    Posted on July 14th, 2026 05:18 PM
    Kelly and her team were great to work with and the process went very smoothly. I will recommend them to all of my friends and family.
    Reply from Kelly Santos
    July 20th, 2026 02:08 PM
    We're grateful for your kind words, Lucille. It’s wonderful to hear that we provided a smooth process for you! Your recommendation means a lot to us, and we appreciate your support.
  • SFTP
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    Maria M
    PORT RICHEY, FL
    Posted on July 7th, 2026 07:45 PM
    Thank you, Kelly for helping us in getting he loan. You are exceptional!!!
    Reply from Kelly Santos
    July 7th, 2026 08:01 PM
    I'm grateful for your kind words, Maria! I'm happy to have been able to assist you with your loan. If you ever need anything else, please feel free to reach out.
  • SFTP
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    Gerard M
    PORT RICHEY, FL
    Posted on July 7th, 2026 06:28 PM
    Extremely knowledgeable, task and detailed focused. Anticipated potential changes affecting loan stacking resulting from HUD changes to Florida State and Pasco County PDA loans. She is simply the best would always recommend her.
    Reply from Kelly Santos
    July 7th, 2026 08:02 PM
    Gerard, I really appreciate your kind words and the 5-star rating. It's great to know that my focus on details and knowledge about loan changes was helpful to you. Thank you for your recommendation, and feel free to reach out if you need any...
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  • SFTP
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    Joseph L
    NEW PORT RICHEY, FL
    Posted on June 7th, 2026 02:55 PM
    Kelly was very knowedgable and lrofesional.and got me more than what I needed in my loan . Would definitely recommend her ..
    Reply from Kelly Santos
    September 1st, 2026 03:51 PM
    I'm grateful for your kind words, Joseph. It's wonderful to hear that you found my knowledge and professionalism helpful in securing your loan. Your recommendation is greatly appreciated!
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    Kelly Y
    Posted on May 26th, 2026 07:52 PM
    Kelly and her team are the absolute best. From start to finish they make sure everything is taken care of. They are very communicative. They follow up quickly. I will refer her to anyone who needs a mortgage or loan.
    Reply from Kelly Santos
    September 1st, 2026 03:52 PM
    Thank you, Kelly, for the wonderful feedback. I'm pleased to know that you found our communication and follow-up helpful throughout the process. Your referrals are greatly appreciated and I’m glad to have been able to assist you.
  • SFTP
    J
    John D
    Spring Hill, FL
    Posted on May 23rd, 2026 03:01 PM
    Kelly is the best around ! She guided me through the whole process and made sure all my paperwork was submitted correctly. Not to mention, she was always willing to answer any and all questions I had . Kelly was a pleasure to work with , and...
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    Reply from Kelly Santos
    September 1st, 2026 03:52 PM
    Thank you, Kelly, for the wonderful feedback. I'm pleased to know that you found our communication and follow-up helpful throughout the process. Your referrals are greatly appreciated and I’m glad to have been able to assist you.
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    About
    We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Positions
    • Atlantic Coast Mortgage - Branch Manager
      Nov 14th, 2025 - Current
    Memberships
    • West Pasco Board of Realtors
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID #994273
    • Licensed in FL, TN
    Hobbies
    • Concerts, cooking, going to restaurants, OrangeTheory Fitness
    • travel
    Disclaimer
    Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)