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Kelly Santos - Branch Manager & Loan Officer | NMLS ID #994273

Kelly Santos

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Branch Manager & Loan Officer | NMLS ID #994273

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We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Overall Ratings
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Range
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5 Star
99%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Deborah B B
    Palm Harbor, FL
    Posted on May 19th, 2024 02:29 PM
    Kelly and her team were professional, experienced, knowledgeable, patient, efficient, very fast, great communication, and saved me lots of time and money. I highly recommend them to everyone looking to purchase or refinance a home. I couldn't...
    read more
    Reply from Kelly Santos
    December 3rd, 2025 05:58 PM
    I'm absolutely thrilled to hear such positive feedback, Deborah! It's incredibly rewarding to know that you found the service professional, efficient, and valuable. My team and I always strive to provide top-tier service to our clients at Tidewater...
    read more
  • Encompass
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    Timothy J F
    Dunedin, FL
    Posted on May 14th, 2024 07:13 PM
    The communication and the whole process was outstanding!
    Reply from Kelly Santos
    December 3rd, 2025 05:58 PM
    Thank you very mush for your great rating Timothy! It was a pleasure working with you! If we can be of service in any way in the future, please reach out!
  • Encompass
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    Alejandro T
    Palm Harbor, FL
    Posted on May 14th, 2024 12:35 PM
    The communication and prompt attention to everything.
    Reply from Kelly Santos
    December 3rd, 2025 05:58 PM
    Thank you for your kind words and the 5-star rating. It's been a pleasure to provide you with prompt service and effective communication during your experience with Tidewater Mortgage Services. Don't hesitate to reach out if there's anything...
    read more
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    Andrew R K
    Posted on May 13th, 2024 12:18 PM
    Kelly and her team were fast and efficient for me. Got me a great interest rate and everything went well we closed on time
    Reply from Kelly Santos
    May 14th, 2024 12:46 PM
    Thank you for the great review Andrew!
  • Encompass
    A
    Andrew R K
    Holiday, FL
    Posted on May 13th, 2024 12:18 PM
    They were fast efficient and got me a great interest rate
    Reply from Kelly Santos
    December 3rd, 2025 05:58 PM
    I'm thrilled to hear that you found our process efficient and that you're pleased with your interest rate, Andrew! Your satisfaction is my top priority. Thanks for the 5-star rating and for choosing Tidewater Mortgage Services for your needs....
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  • Encompass
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    Jeffrey L
    New Port Richey, FL
    Posted on May 8th, 2024 12:10 PM
    No matter what came up during the process, Kelly worked the problem and remained confident.
    Reply from Kelly Santos
    December 3rd, 2025 05:58 PM
    Thank you so much for the 5-star rating, Jeff! Your review means a lot to me!
  • Encompass
    B
    Brandy M E
    Clearwater, FL
    Posted on May 7th, 2024 12:29 PM
    Lots of communication, answered all questions I had.
    Reply from Kelly Santos
    December 3rd, 2025 05:58 PM
    I'm so glad to hear that you had a positive experience, Brandy! It was my pleasure to guide you through the process and answer all your questions. I'm here for any future needs you may have. Thank you for your kind review and for the 5 star...
    read more
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    Kayla S
    Posted on May 7th, 2024 11:27 AM
    Kelly Santos has received a review with 5 star rating from Kayla S
    Reply from Kelly Santos
    May 13th, 2024 02:04 PM
    Thank you for the 5 star review Kayla! If there's anything we can help with in the future, please reach out. We are here for you!
  • Encompass
    K
    Kayla M S
    Holiday, FL
    Posted on May 7th, 2024 11:27 AM
    Kelly answered all my questions and helped walk me through the home buying process, she was very attentive and great to work with!
    Reply from Kelly Santos
    December 3rd, 2025 05:58 PM
    I appreciate your kind words, Kayla! I'm thrilled that I could assist with your home buying process and answer all your questions. It's always my goal to make the process as smooth and understandable as possible. Thanks for the 5-star review...
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  • Encompass
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    Andrew F
    Port Richey, FL
    Posted on May 4th, 2024 12:22 PM
    Ten character minimum
    Reply from Kelly Santos
    December 3rd, 2025 05:58 PM
    Thank you Andrew for the 5-star review! I'm thrilled to see your satisfaction regarding your experience with us at Tidewater Mortgage Services. It was a pleasure working with you, and I'm always here if you need any further assistance. Thanks...
    read more
  • 101–110 of 200
    About
    We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    What is the Search Rank Score®?
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    Positions
    • Atlantic Coast Mortgage - Branch Manager
      Nov 14th, 2025 - Current
    Memberships
    • West Pasco Board of Realtors
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID #994273
    • Licensed in FL, TN
    Hobbies
    • Concerts, cooking, going to restaurants, OrangeTheory Fitness
    • travel
    Disclaimer
    Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)