Top 5%
Guild Mortgage - Kelly O'Connell
Senior Loan Officer/Branch Manager | NMLS# 279880
[[BRAND]], A Division of Guild Mortgage, is one of the top 10 independent mortgage lenders in the nation,* with knowledgeable residential loan officers in your [[CITY]] community. Our [[CITY]] branch offers competitive mortgage rates and pe... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5:30 PM
Fri
8:30 AM to 5:30 PM
Sat
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Guild Mortgage - Kelly O'Connell has received a review with 5 star rating from William L
All of my questions were answered in a timely manner and I was shown lots of care and consideration being this is my first time using them.
Reply from Guild Mortgage - Kelly O'Connell
August 14th, 2025 02:22 PM
William, thank you for sharing your experience. I'm pleased to know that I could address all your questions promptly while providing the care and consideration you needed for your first time with Guild Mortgage. Your feedback is greatly appreciated,...
read more
Kelly is ALWAYS upbeat, positive (even when things are chaotic) and just wonderful to work with.
Reply from Guild Mortgage - Kelly O'Connell
August 12th, 2025 01:13 PM
Babette, thank you so much for your kind words. It's great to hear that my positive approach and attitude have made a difference, especially during chaotic times. It's always my goal to ensure the process is smooth and pleasant for those I...
read more
Kelly was a pleasure to work with. She communicated with not only myself but her clients throughout the entire process. She went above and beyond to make sure our clients were able to by their dream home.
Reply from Guild Mortgage - Kelly O'Connell
August 9th, 2025 01:57 PM
Thank you, Missy, for your thoughtful review. I'm delighted to hear that my efforts to communicate clearly with both you and the clients made a positive impact. Going above and beyond to help clients buy their dream home is always a priority...
read more
Our overall experience went okay using Kelly. I did think there was a lack of communication between my realtor and Kelly. I don't know if that could've been avoided, but it was very frustrating in the moment. There was also two separate occasions...
read more
I can alwasy trust Kelly, if she tells me a buyer is approved then I know they are approved!
Reply from Kelly O'Connell
August 1st, 2025 01:16 PM
Thank you, Jamie, for expressing your trust in me. It's important to me that you feel confident in the information I provide. Knowing that you can rely on my assurances about buyer approvals means a lot. I'm grateful to be part of your experience...
read more
Kelly always kept me on top of things. She explained complicated contract tes in a simple enough way for me to understand.
Reply from Kelly O'Connell
July 30th, 2025 06:14 PM
Rolando, I'm really glad to hear that my explanations were helpful and made the process easier for you. It's important to me that my clients feel informed and confident in understanding their contracts. Thank you for your trust and for choosing...
read more
Kelly is very knowledgeable about her business. She has contacts to assist in any way help is needed. She explains things very throughly when you have a question. She gets back to you promptly when contacted. Her support staff is also top notch....
read more
Reply from Guild Mortgage - Kelly O'Connell
September 5th, 2025 03:43 PM
It's wonderful to hear that you found my knowledge and responsiveness helpful. I strive to provide clear explanations and prompt replies, so I'm glad that met your expectations. My support staff and I are committed to providing a high level...
read more
Nothing but great things. Thank you.
Reply from Guild Mortgage - Kelly O'Connell
September 5th, 2025 03:43 PM
I appreciate your positive feedback, Francisco. Your support is truly valued. If there's anything more I can do to help in the future, please don't hesitate to let me know.
Works with you to get your loan and house. Very friendly and willing to work with you on any problems you have a long the way!
Reply from Owner
September 5th, 2025 03:44 PM
I appreciate your feedback, Dereck. It's great to know you felt supported throughout the loan process and found the experience friendly. Ensuring that any concerns are addressed is important to me, and I'm glad that came through. Should you...
read more
131–140 of 367
About
[[BRAND]], A Division of Guild Mortgage, is one of the top 10 independent mortgage lenders in the nation,* with knowledgeable residential loan officers in your [[CITY]] community. Our [[CITY]] branch offers competitive mortgage rates and personalized service for new home purchases and refinancing to every kind of borrower. Ready to talk? Call us today.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Residential Mortgages
Conventional, USDA, FHA, VA, Jumbo, First Time Homebuyer Loans, Down payment assistance, & many more options to fit your needs.
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Awards
Disclaimer
I am authorized to do business in the states of Illinois and Missouri. (www.nmlsconsumeraccess.org/); NMLS ID: 279880; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.