New American Funding - Kelley Sullivan

Kelly went above and beyond for us. She stayed in constant contact and made sure we got to the closing table on time. We definitely weren’t the easiest to work with either, but the entire team was understanding and always very helpful.

This was the easiest mortgage process. Although it’s my first one, there was no confusion or stress ever. Additionally I got a terrific rate and it made me even happier.

She is always wonderful to work with!

Even though buying a house is extremely stressful, Kelly and her team kept wonderful communication with us the entire time. She would constantly update us on what documents were needed and timeframe with the loan. I was always able to reach...

Kelly was so helpful in answering the many questions I had and always pleasant to talk to.

Very detail oriented and able to handle Complicated tax returns.

She made sure I was informed of every step and helped me figure out the right price point for me.

She was very professional and friendly during the entire process. Her response to questions, calls and emails were always timely. I felt informed from beginning to end, even though COVID-19 delayed and changed the timeline for our home.

Everything was just fine but three areas that need improvement. First, we are out of state and we were told early on in the process that we could do a Zoom closing. As we got less than a month out and I inquired about that, we were told by...

Excellent service and communication