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Kathy Martinez - Branch Manager | NMLS ID #204213 in Colonial Heights, VA

Kathy Martinez

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Branch Manager | NMLS ID #204213

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We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Overall Ratings
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Range
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    D
    Daevon D J
    South Chesterfield, VA
    Posted on April 11th, 2023 01:14 AM
    Was very involved far as communication and paperwork that I needed help with completing
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    Rebecca R S
    Hopewell, VA
    Posted on April 3rd, 2023 04:02 PM
    Kathy is exceptional she is wonderful I couldn't ask for a better person. She helped all the way threw from beginning to end (a year turn around). She got me threw my stress and anxiety and when she says "relax I got this no need to stress"...
    read more
  • Encompass
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    Renata T
    Richmond, VA
    Posted on March 20th, 2023 11:17 AM
    What made the ex
  • Encompass
    C
    Curtis D T
    Richmond, VA
    Posted on March 17th, 2023 11:21 AM
    The detailed advise an on point communication
  • Encompass
    M
    Michael W K
    Wakefield, VA
    Posted on March 15th, 2023 11:13 AM
    Mrs. DeMartinez helped in every step and was easily available to reach by phone and speak with. Great service!!!
  • Encompass
    J
    Julia B
    Emporia, VA
    Posted on March 10th, 2023 01:52 PM
    Kathy was excellent with communication and very thorough! She was amazing and so much help throughout the entire process!
  • Encompass
    J
    Jamie R
    Carson, VA
    Posted on March 7th, 2023 11:27 AM
    Kathy always answered emails and phone calls very promptly and answered questions Edith ease.
  • Encompass
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    Crystal M
    Ruther Glen, VA
    Posted on March 4th, 2023 11:47 PM
    Kathy's customer service skills are top notch!
  • Encompass
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    Deborah R C
    Danville, VA
    Posted on March 1st, 2023 12:32 PM
    Excellent staff.
  • Encompass
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    Mark K C
    Danville, VA
    Posted on March 1st, 2023 11:46 AM
    Excellent communication, very professional and courteous staff. The entire experience was better than some that I have dealt with.
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    About
    We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Virginia Housing - Grants and Down Payment Assistance
    Veteran Loans and Grants
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    Positions
    • Atlantic Coast Mortgage - Branch Manager
      Nov 14th, 2025 - Current
    Addresses and Serving Areas

    Year Started

    1998

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID #204213
    • Licensed in VA
    Awards
    Virginia Housing T...
    TMSI President Clu...
    Hamilton Group Fun...
    View All
    Disclaimer
    Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)