Karen Zhong

Name: New American Funding - Northbrook, IL
Address: 400 Skokie Blvd Ste 100, Northbrook, Illinois, 60062
Telephone: +1-310-266-7755
Rating: 4.98

Loan Consultant | NMLS# 237140

New American Funding - Northbrook, IL

4.98

(137)

Mortgage

Mortgage Loan Officer

Contact Info

(310) 266-7755

Northbrook, IL

https://www.newamericanfunding.com/mortgage_loans/KarenZhong/

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4.98

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4.98

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She was wonderful to work with throughout our loan process. We had a very short closing timeline, and she kept track of every detail, worked smoothly with our agent and escrow team, and identified potential delays or hurdles ahead of time so...

Reply from Karen Zhong

July 22nd, 2026 07:20 PM

Xinlu, I'm happy to hear that you appreciated my assistance during your loan process. Managing a short closing timeline can be challenging, and I'm glad I could help navigate any potential hurdles to ensure a timely closing. Your recommendation...

Karen is wonderfully attentive and help in guiding us through every step of the loan process. She helped us navigate the complicated landscape very easily, and was always very responsive and proactive.

Reply from Karen Zhong

July 14th, 2026 08:43 PM

Tian, I'm grateful for your kind words. It's great to hear that you found my guidance helpful and that I could make the loan process easier for you. Thank you for sharing your experience!

She is on top of every thing.

Reply from Karen Zhong

September 10th, 2026 07:58 PM

Thank you so much Kathy, it was a great pleasure working with you :)

Karen was amazing! She was available 24/7 and went out of her way to explain everything and work with us to get our loan approved. We wouldn't have been able to get our dream home without her help!

Reply from Karen Zhong

April 14th, 2026 04:45 PM

Thank you so much for your kind words, Duminda! It was truly a pleasure working with you to secure your dream home. I'm thrilled to hear that my efforts made a difference for you and your family. Your trust and collaboration made the process...

Karen is AMAZING. She is thorough, easy to work with and explains the process and provides insights. i can clearly see the exerince that she has gained working in this industry. She took care of us so well and provided recomemndations that...

Reply from Karen Zhong

April 14th, 2026 04:45 PM

Dear Janet, it's been an honor and great pleasure working with you, and I can't be more grateful for your trust and support throughout the years!! Please don't hesitate to contact me should you have any question or concern regarding your loan,...

Honest and transparent communication.

Reply from Karen Zhong

April 14th, 2026 04:45 PM

I appreciate your kind words, Loganathan. It was my pleasure to provide you with honest and transparent communication throughout our process. I'm glad to hear that you were pleased with the services provided by CrossCountry Mortgage, LLC. I'm...

I am a first time buyer and Karen is very easy to work with. Very helpful. I’m extremely satisfy with overall service. Strongly recommend.

Reply from Karen Zhong

April 14th, 2026 04:45 PM

I'm so glad to hear that you had a positive experience, Derek! As a first-time buyer, I know the process can seem daunting, but I'm pleased I could make things easier for you. Thank you for your strong recommendation and stellar 5-star rating....

We recently had the pleasure of working with Karen and her team. We couldn’t be happier with the experience. They are amazing to work with, extremely dedicated and professional. She kept us well informed throughout the entire process and answered...

Reply from Karen Zhong

April 14th, 2026 04:45 PM

Hello Clara,Thank you so much for leaving such a wonderful review. I'm thrilled to know that you had a great experience with us at CrossCountry Mortgage, LLC. It was truly a pleasure to work with you as well. I'm glad to hear that you appreciated...

Karen was responsive and quick to help move the process forward. Karen was attentive to our needs and provided answers every step of the way. Karen understand her role extremely well. It was important for us to know that we were working with...

Karen is so reactive, responsive, and supportive to our needs throughout the process, always staying on top of things and keeping us organized. Truly makes a potentially stressful situation much easier and smoother.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

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