Karen Zank, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1400 Wayne St Suite A2, Angola, Indiana, 46703
Telephone: +1-260-243-1473
Rating: 4.92

VP Branch Manager | NMLS# 451592 | Ruoff Mortgage ...

Ruoff Mortgage - Angola

4.92

(162)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 243-1473

Angola, IN

https://www.ruoff.com/KarenZank

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(162)

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Experience.com

4.9

(121)

Zillow

5.0

(3)

Google

4.97

(38)

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Very easy to work with and had all the information to get things accomplished quickly

Reply from Karen Zank

March 3rd, 2025 04:22 PM

Thank you so much, Brent! I'm thrilled to hear that you found the process easy and efficient. It was great working with you, and I’m glad I could help make everything run smoothly. If you ever have any more questions or need assistance in the...

Karen was the best to work with thru out the loan process

Reply from Owner

February 15th, 2025 06:40 PM

Thank you for your wonderful feedback Mike! We're thrilled to hear that you had a positive experience . Your satisfaction is our top priority! If you have any more questions or need further assistance, feel free to reach out.

Karen would answer the phone hi Shari without me saying anything! There was few more hoops to jump through on this house unlike the last 3 Karen done for us. She never blew us off, and each hoop she made sure we knew she was going to walk through...

Reply from Karen Zank

February 14th, 2025 07:26 PM

Thank you so much for your kind words, Shari! It was truly a pleasure working with you again. I'm thrilled to hear that despite the extra hoops, you felt supported every step of the way. Helping you through the process is exactly what I aim...

Karen is the best

Reply from Karen Zank

February 14th, 2025 04:12 PM

Thank you so much, Michael! It means a lot to hear that you think I'm the best. I'm thrilled to have helped you with your mortgage needs, and I'm always here if you need anything else in the future. Your positive feedback really makes my day!...

From the very beginning! Karen was always eager to help. She stuck with me through the whole process. Clear communication! Would recommend to anyone!

Reply from Karen Zank

January 21st, 2025 05:45 PM

It's great to hear about your positive experience with Karen Zank from Ruoff Mortgage. She certainly takes pride in providing clear communication and sticking with clients through the entire process. Thank you for your glowing review and for...

My loan officer and staff were absolutely amazing! Karen, Lacy and Gina helped and guided me with ebery step, which I needed a lot of help! They listened and answered any questions very quickly and had great patience with me. I had the best...

Reply from Karen Zank

January 21st, 2025 05:45 PM

Thank you for your glowing review, Rhonda! We're thrilled to hear that Karen, Lacy, and Gina were able to provide you with a fantastic mortgage experience. At Ruoff Mortgage, we believe in putting our customers first and providing quality service....

Very friendly and knowledgeable.

Reply from Owner

January 15th, 2025 05:20 PM

Thank you for your stellar rating and kind words Destin. It's delightful to hear that you found Karen to be both friendly and knowledgeable. At Ruoff Mortgage, we always strive to provide our customers with the best service possible. We appreciate...

The ability to take control of the process while still keeping me completely in the loop and up-to-date.

Reply from Karen Zank

January 15th, 2025 05:20 PM

Thanks for taking the time to leave such a positive review, Destin. It's great to hear that Karen was able to keep you informed throughout the process while also taking control. We at Ruoff Mortgage always strive for excellent customer service...

She handled EVERYTHING from beginning to end. This is not my first time with Karen. I keep coming back to her because she is so informative and helpful. She is AWESOME in my book !

Reply from Karen Zank

January 11th, 2025 04:37 PM

Daniel, I am so delighted to read your kind words and thrilled that you felt well taken care of throughout the process. I consider it my utmost responsibility to ensure a smooth and informative experience for my clients. Your trust and ongoing...

Everything!

Reply from Karen Zank

December 31st, 2024 12:11 AM

I'm thrilled to hear you had such a positive experience, Beau! Your feedback means the world to me and everyone here at Ruoff Mortgage. We strive to provide excellent service and your high rating validates our efforts. Thanks for taking the...

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About

Additional Licenses: NMLS# 451592. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

PURCHASE

REFINANCE

CONSTRUCTION

DEBT CONSOLIDATION

USDA

CONVENTIONAL

FHA