New American Funding - Karen Rodriguez

Name: New American Funding - Champaign, IL
Address: 3402 Mission Drive ste 104, Champaign, Illinois, 61822
Telephone: +1-800-450-2010
Rating: 4.89

New American Funding - Champaign, IL

4.89

(65)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Champaign, IL

https://www.newamericanfunding.com/mortgage-loans/karenr

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4.89

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4.88

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Repetitively asked to submit exact same documents 5-6 times. Was not informed of changes in closing date. Overall good experience and referred a friend Faythe Sheets

How helpful and easily accessible everyone and everything was.

The staff was friendly, professional, and very helpful throughout the entire process. Communication was clear, questions were answered promptly, and everything went smoothly. Overall, it was a positive and stress-free experience.

Everything went quickly and smoothly, and they explained everything to us with time and dedication.

lo que mas me agrado y mejor me hizo sentir confiado fue su seguridad y profesionalismo, muy agradecido y contento por su trabajo!!!

Reply from Karen Rodriguez

May 18th, 2026 01:35 PM

Luis, me alegra saber que mi seguridad y profesionalismo te hicieron sentir confiado. Estoy agradecida por tus amables palabras y contenta de haber podido ayudarte. Si necesitas algo más, no dudes en comunicarte conmigo.

karen and kristen were very helpful and understanding. highly recomend both of them.

Reply from Karen Rodriguez

May 13th, 2026 07:41 PM

I'm grateful for your kind words, Doris. It's nice to know that you found both Kristen and me helpful and understanding. If there's anything else you need or if you have any questions, please feel free to reach out to me.

Karen was very friendly and explained everything with great detail. Working with her made this process so easy!

Reply from Karen Rodriguez

April 22nd, 2026 04:54 PM

I'm happy to hear that I could make the process easy for you, Linda. It's great to know that the detailed explanations were helpful. If you have any more questions or need assistance, feel free to reach out to me.

Oh, it was memorable, and the job got done. I brought this all up with Karen personally.

Reply from Karen Rodriguez

April 10th, 2026 03:27 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Karen is always on it when I have a question. She is always doing her best for her clients.

process was very easy, communication was great, and everyone was very helpful and kind

Reply from Karen Rodriguez

April 6th, 2026 03:29 PM

It's wonderful to hear that the process was easy for you and that the communication met your expectations, Brittany. I strive to make every step as smooth as possible while ensuring helpful and kind service. If there’s anything more I can do...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan