Karen Hackney
Mortgage Loan Officer
The University of Tennessee, Knoxville
My name is Karen Hackney and I am a Mortgage Loan Officer for First Horizon Bank in the Knoxville area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, k... Show More
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Recommend the physician loan
Reply from Karen Hackney
July 7th, 2026 08:26 PM
Catherine, thank you for your positive feedback. I appreciate you taking the time to share. If you have any more questions or need assistance in the future, feel free to reach out.
Everyone was easy to work with.
Reply from Karen Hackney
July 6th, 2026 05:33 PM
Mckenzie, thank you for your kind words and the positive feedback! I'm glad to hear that you had a great experience. Please reach out if you need anything.
Karen was very communicative and helpful throughout the entire process. When she said she would do something for us, she would do it and give us periodic updates to ensure we know what what going on.
Reply from Karen Hackney
July 1st, 2026 07:44 PM
Matthew, I appreciate your kind words. Keeping you informed and updated was important to me, and I'm so glad it made a positive experience. Please reach out if you need anything.
Karen went above and beyond to help us! She even helped us go to a branch to get our First Horizon debit cards/credit cards sorted which I'm cetain doesnt normally fall under her umbrella of respinsikbiitrs responsibilities but simply because...
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Reply from Karen Hackney
June 30th, 2026 01:27 PM
Michael, I'm grateful for your kind words, and I'm pleased to know you had a great experience. Please feel free to reach out if you need anything.
Very easy to talk to and can't improve on excellent
Reply from Karen Hackney
June 30th, 2026 01:29 PM
Eliea, I'm so pleased to hear you had a great experience. Your kind words mean a lot, and I'm grateful for your feedback. Please reach out if you need anything.
Good communication, ease of portal and ability to do much online was helpful.
Reply from Karen Hackney
June 30th, 2026 01:31 PM
Talli, I'm pleased to hear your positive feedback. It means a lot to me, and I'm grateful for your kind words. Feel free to reach out if you need anything.
and smooth experience. Received a great rate.
Reply from Karen Hackney
June 16th, 2026 02:43 PM
Patrick, I'm so glad to hear that you had a great. Thank you for your kind words. They are very much appreciated. Please reach out if you need anything.
We truly appriciate everyone who worked with us at First Horizon.
Reply from Karen Hackney
June 16th, 2026 02:42 PM
Jonathan, I'm so glad to hear you had a positive experience. Thank you for sharing your feedback. Your kind words mean a lot to us.
The First Horizon team was excellent throughout out homebuying process. Karen and April were always responsive and provided timely clear communication at each stage of application and underwriting. The ability for us to email or call a representative...
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Reply from Karen Hackney
June 16th, 2026 02:38 PM
Jacob, I'm so glad to hear that you had a positive experience and that we made the process smoother for you. Thank you for your kind words and recommendation; it means a lot.
Everything
Reply from Karen Hackney
June 16th, 2026 02:40 PM
Hi Katherine, I'm so thankful for your positive feedback. It's great to know that you're pleased with everything. If there's anything more I can do for you, please feel free to let me know.
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About
My name is Karen Hackney and I am a Mortgage Loan Officer for First Horizon Bank in the Knoxville area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
DSCR Loans
Specialities
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Medical Professional Loans
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Education
- The University of Tennessee, KnoxvilleBachelor of Business Administration (BBA)
Positions
- First Horizon Bank - Mortgage Loan OfficerDec 3rd, 2018 - Current
Memberships
- UT Alumni
- Knoxville Mortgage Bankers Association
- Sponsor for Street Hope
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2018
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 472329
Awards
Presidents Club TN...
Diamond Circle Awa...
Achievements
- Top 5 Mortgage Officers at First Horizon
Hobbies
- Church
- University of Tennessee Games
- Gardening
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Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.